Brokerage Team Leader at UPS

Job Summary: 

Ensure that every customer contact is a demonstration of absolute dedication towards providing first time ideals solution for the satisfaction of customer’s immediate and future needs. Provide assistance in the day to day invoicing of the released / stopped detailed shipments, preparations of documents (batching) / files of customs clearance the generations of the customs, the liaison with customers on shipments stopped/detailed, the opening & registering of such files and any additional paperwork required to allow timeous release thereof.

Job Specific Competencies: 

• At least 7 years’ experience, minimum of 5 -7 years Customs affairs experience

• Ensuring that the company follows the Codes of Good Practice and is in line with our Customs Accreditation.

• Manage Brokerage Compliance & Quality Process in relation to Stopped Consignments

• Monitor productivity of Stop Team and report to management

• Manage and develop team

• Maintain Stop Register and ensure that there is visibility on all stopped consignments

• To ensure that all action taken by the Stop Team, is in line with customs compliance.

• To ensure that the day to day customs clearances are carried out timeously and correctly to avoid any penalties from SARS as well as third party suppliers.

• Quality check of all documents on receipt from the customer and amendments required are reported to the relevant customer.

• Ensure all draft customs entries are QC’d prior to submission.

• Ensure that all customs documents are processed in a timely manner e.g. DA70, VOC’s, SWH Documents, LV Manifest Submission and response.

• Tariff classification assistance – liaise with controllers and customers to ascertain correct tariff, purpose codes, to eliminate errors that cause penalties.

• Ensure that timelines in relation to all customs processes/notices is adhered to.

Qualifications Required:

• Matric / Grade 12

• South African residency is a must

• Must have good communication skills, ability to work under pressure

• Must be able to meet deadlines and punctuality

• Customs Compliance Qualification (Optional)