Business Analyst at Discovery Limited

About the role

• Within the Benefit Management System (BMS) area, the Business Analyst (Intermediate) will interface between multiple business areas and multiple teams that require deep integration of solutions. The role will support the project throughout the project lifecycle and will manage the release as well as post release monitoring. The Business Analyst in the BMS area must be technical with the ability to understand basic development principles including data and change management. The role might include coaching and mentoring of Junior BAs.

Areas of responsibility may include but are not limited to:

The successful candidate will be required to perform but not limited to the following key outputs in respect of the BMS portfolio:

The Business Analyst must have an expert understanding of:

• the system development life cycle and can explain the importance of the BA role in each stage
• the distinction between business, functional and non-functional requirements
• the differences between business requirements and business rules
• the role of BA in supporting delivery of requirements from a technical and business perspective
• the types of project approaches such as Waterfall and Agile
• the principles of system and user acceptance testing and the link to requirements documentation
• principles of project risks, issues, assumptions, and dependencies
• principles of business and IT strategy within the organization and in general

The Business Analyst must be able to demonstrate that they can:

• run a requirements gathering/JAD workshop to gather new requirements
• perform project estimation for BA tasks
• make recommendations for requirements approaches
• produce an accurate Customer Requirements document with approval from all stakeholders
• present to senior stakeholders
• direct a process improvement program
• accurately document functional requirements specifications clearly defining project objectives
• construct complex processes, data, and UML models
• integrate data to better understand clinical rules
• ability to read and interpret Entity Relationship Diagrams (ERDs), maintain data within databases, and demonstrate a solid working knowledge of SQL
• resolve requirements conflict through effective stakeholder engagement
• offer support and guidance to junior and other intermediate business analysts 
• identify and document project risks, issues, assumptions, and dependencies
• perform quality assurance of business analysis deliverables
• manage and co-ordinate work and priorities of a team of junior BA’s
• work with senior stakeholders to determine business change initiatives
• perform analysis at a strategic level and understand principles of business and enterprise architecture

Competencies

The successful candidate must demonstrate the following competencies:

• Analytical thinking
• Personal organisation and time management skills
• Business writing skills 
• Presentation and facilitation skills 
• Communication skills (written, verbal/presenting, and listening)
• Stress management skills
• Negotiation skills
• Customer focused
• Results oriented
• Able to resolve conflict
• Creative
• Innovative
• Self-driven
• Attention to detail
• Ability to build relationships with people from all different backgrounds and at different job levels 

Education and Experience

• BSc Computer Science or equivalent 3-year IT qualification
• UML course 
• At least 3-years’ experience as a Business Analyst 
• Process mapping
• UML modelling
• Requirement’s analysis
• Project management 
• Requirement’s development 
• Change control
• Release management 
• Solution Development
• Software Testing