Business Analyst at Discovery Limited

Key Purpose

Determine operational objectives by studying business functions, understanding the business requirements, and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution. Testing and validating the functionality of the technical solution against the business requirements. Interfacing between the business client and the development team with regards to the business and functional requirements. Ensuring that the business requirements are delivered in the implemented solution. Building and maintaining strong relationships with clients, and acting as consultant on the application.

Areas of responsibility may include but not limited to

• Determine operational objectives by studying business functions and elicit requirements.
• Document the requirements into a Business Requirements Specifications document
• Document the requirements into a Functional Requirements Specifications document
• Review the business requirements with the business, using appropriate formats.
• Obtain sign-off on the business requirement.
• Adhere to the SDLC and standards throughout the analysis process.
• Review the approved business requirement with the development team.
• If required, revert to management or other stakeholders if technical issues require business decisions in order to proceed.
• Ensuring that the customer requirements are delivered in the implemented solution, on time and of the highest quality
• Validate and verify the solution proposal with the business.
• Draw up high level test cases
• Provide testing support where required to the testing team.
• Evaluate and measure efficiencies of business processes and provide recommendations.
• Proactively identify risk pertaining to the project.
• Prepare risk management plan.
• Manage operational components of the area such as standard operation procedures.
• Proactively identify areas of improvement within the department
• Drive efficiencies in the business
• Ability to work independent as well as ability to work in a team
• Defend the client business requirements.
• Working with multiple business areas and multiple teams that require deep integration of solutions
• Complete the initiation documents and present the relevant proposals at the prioritization forums.

Personal Attributes and Skills

• Behavioural Competencies:
• Drives Results
• Values Driven
• Optimistic
• Learns on the Fly
• Resilient
• Instils Trust
• People Savvy
• Drives Results
• Problem Solver
• Leadership Skills
• Strategic Agility
• Manages complexity
• Balances Stakeholders
• Relationship building and networking
• Highly adaptable and resilient (Able to work under pressure and Change Readiness)
• Ability to prioritize and work on multiple tasks simultaneously
• Ability to deal with complex models and their application

Technical Skills:

• Project Management
• SQL queries
• Business Writing, Presentation and Facilitation Skills
• Solution Architecture and Process Mapping
• Entity Diagram mapping
• Software testing pack design, functional testing
• Experience using formal modelling languages (UML, etc) and modelling tools (Enterprise Architect, Visual Paradigm etc.)
• Exposure to Agile principles and methodologies, including Continuous Integration and Test Driven Development

Education and Experience

Qualification

• Relevant tertiary qualification/Informatics degree or Recognised BA qualification/diploma (Compulsory)
• UML course
• BPMN Course
• BABOK qualification (Advantageous)

Experience

• More than 3 – 4 years’ experience as a Business Analyst (Compulsory)
• Testing experience
• Architecture

Knowledge

• Processes: ITIL (Incident, Change, Release, Problem Management), CMMI, Agile, SDLC
• Technologies: SQL, UML, XML, SOUPUI, Enterprise Architect, Visio, Quality Center
• Other: Software architecture, facilitating JAD sessions, data modelling techniques, UML Process Design, Industry compliance standards and legislation.