Data Analyst III at LexisNexis South Africa

About the Role

• The Automation & Data Governance Specialist – Sales is responsible for optimizing sales processes through automation while ensuring the integrity, security, and compliance of sales data across all systems. Working across Sales, IT, Marketing, and Compliance teams, this role helps improve operational efficiency, data quality, reporting accuracy, and governance standards to support informed business decisions.

Responsibilities

• Design, build, and maintain automated workflows within CRM and related sales systems
• Automate lead routing, opportunity management, and follow-up processes
• Reduce manual data entry through system integrations
• Optimize sales funnel tracking and forecasting processes
• Partner with Sales Leadership to improve pipeline visibility and reporting accuracy
• Establish and maintain data standards, definitions, and naming conventions
• Develop and enforce data validation rules and required fields
• Monitor and improve data quality (deduplication, cleansing, normalization)
• Manage user roles, permissions, and access controls
• Ensure compliance with applicable data protection regulations (e.g., GDPR, POPIA, CCPA)

Requirements

• Experience in Sales Operations, Revenue Operations, or CRM Administration
• Strong experience with CRM platforms (e.g., Salesforce, Dynamics, HubSpot)
• Experience designing automation workflows and process improvements
• Knowledge of data governance frameworks and data quality management
• Understanding of privacy and data protection regulations
• Ability to optimize sales processes through automation and system integration
• Experience supporting reporting, analytics, and performance tracking
• Strong collaboration skills and ability to work across multiple business functions