Business Analyst at FNB South Africa

Job Description

• Responsible to elicit and validate business requirements with stakeholders and to analyse and translate business requirements into requirement packages from which applications solutions are developed
• The business analyst is responsible for defining business needs for new and/or enhanced products, services or optimised business processes
• Hello Future Business Analyst 
• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Analyse business processes and workflows to identify improvement or automation opportunities and facilitate implementation.
• Facilitate and coordinate the end-to-end implementation of prioritised and approved projects.
• Assess, analyse and optimise end-to end business processes to improve business efficiencies, customer/employee experience and remove inefficient processes to meet new requirements.
• Develop new insights into situations and apply innovative solutions to make organisational improvements.
• Assess own performance through seeking timely and clear feedback and request training where appropriate.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Compile reports that track progress and guide business to make informed decisions.
• Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations.

You will be an ideal candidate if you have: 

• Minimum of 5 years business analysis experience
• Diploma/degree in IT or related field of study
• Relevant Business Analysis certifications
• Proficiency in advanced business analysis tools and techniques
• Experience in all phases of the system development life cycles
• Experience in a digital banking environment
• Proven track record in requirements gathering and stakeholder management.
• Experience in engaging in medium to large scale projects or enhancements, leading projects or enhancements is advantageous
• Ability to use document and project management tools effectively (JIRA, Confluence).
• Ability to use out-of-the box thinking for creative problem solving and analysis.
• Ability to be dynamic and use a collaborative approach to develop value-adding solutions.

You will have access to: 

• Opportunities to network and collaborate.
• Challenging Working
• Opportunities to innovate.

We can be a match if you are:  

• Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.