Business Analyst II at Nedbank

Job Purpose
To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset. Follows rules and guidelines to perform tasks, adheres to prescribed ways to work in order to execute activities related to the competency, and recognizes the key elements of the competency and why they are important. Pair with Product Designers (CX/UX), Business Architects (BARC), Testers (QA), Data Analysts (DA) and key roles in the requirements value chain. 

Job Responsibilities

• Conduct iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on medium size/complexity initiatives.
• Conduct elicitation and collaboration tasks to obtain information from stakeholders and confirm the results. 
• Conduct requirements analysis and design definition to structure, organize, specify and model requirements and designs, validate and verify information, identify solution options that meet business needs, and estimate the potential value that could be realized for each solution option. 
• Conduct Requirements Life Cycle Management  tasks to manage and maintain requirements and design information from inception to retirement. 
• Conduct strategy analysis to define the future and transition states needed to address the business need, the work required to define that need and the scope of the solution. 
• Conduct Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value. 
• Execute according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods, frameworks, standards, tools, techniques, competencies and practices. 
• Analyse requirements based on changes to users, interfaces, processes, data flows, constraints, environments, and non-functional requirements. 
• Understand the product roadmap, vision, KPIs and metrics, and align requirements accordingly. 
• Understand the hypothesis, business outcomes and team backlog.
• Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs.
• Use visual  diagrams to model scope, interfaces, story context, data flows, processes, and dependencies. 
• Decompose features and themes to analyse and write user stories by identifying gaps, missing stories and acceptance criteria, scenario development and business, stakeholder, solution and transition requirements to meet PI objectives. 
• Own decomposition of features, elicitation, analysis, story writing and acceptance criteria writing to support delivery. 
• Collaborate and co-create process and capability alignment by pairing with the Process Engineer and Business Architect.
• Support the team in working on impediments and spikes and enabler stories, and synthesise the data to articulate requirements. 
• Work with development/QA to identify test cases/scenarios, conduct user acceptance testing and train the trainer/user. 
• Participate in Backlog Refinement, increment planning and DevOps and Built-I quality principles within and across squads where dependencies exist. 
• Analyse/document data requirements that drive decision-making and model data flows through all seven product dimensions on a project level by pairing with data analysts to ensure data governance. 
• Foster stakeholder relationships and engagement for discovery, elicitation, analysis and documentation, backlog refinement, dependencies and delivery across squads . 
• Participate in system demos and contribute to Inspect and Adapt offer suggestions for improvement. 
• Actively participate and occasionally lead squad ceremonies by pairing with Scrum Masters and Agile Coaches. 
• Work independently to apply minimum viable thinking by defining, prioritising, estimating and planning small increments to achieve increment plans. 
• Ensure early remediation by reducing waste, rework, and risk by identifying issues and dependencies . 
• Negotiate challenges respectfully by communicating and listening to others, reframe ideas and changes to promote solving problems across squads. 

Key Responsibilities

• Assist the BA COE in driving adoption of business analyst gold standard services and capabilities amongst the BA community.
• Administer business analysis training curricula, certifications, competency assessments, learning cohorts and community events. 
• Manage business aspects of tools related to Business Analysis practices.
• Analyse, compile and report on interventions with Business Analysts on projects, squads and business as usual initiatives, and track progress on continuous improvement.
• Contribute to peer reviews on requirements deliverables. 
• Build and maintain a knowledge base for documentation and learning material.
• Contribute to organisational data quality and performance based on real-time, visual data for stakeholders at all levels. 
• Building templates in Confluence

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• IT qualification,  Diploma in BA endorsed by IIBA 

Preferred Certifications

• IIBA endorsed

Type of Exposure

• Built and maintained stakeholder relationships
• Completed Reports and Achieved Budgets
• Designed Workforce Planning Solutions
• Developed and Implemented Communications Strategy
• Manage internal process
• Managed Transformation & Innovation Results
• Managed Process Results
• Managed Relationships

Minimum Experience Level

• 3 - 6 years
• BA experience, IT project Experience, Business exposure, Industry Exposure . Have a basic knowledge of and able to follow instructions for common Business Analysis techniques

Technical / Professional Knowledge

• Principles of project management
• Relevant regulatory knowledge
• Relevant Governance controls and regulatory knowledge
• Object Orientation (Devlopers)
• Usability and GUI techniques
• Risk Management in Banking
• Modelling (ARIS /UML)
• End -to End Innovation Lifecycle Method
• BA Body Of Knowledge
• Use Of Business Assessment tools:Feasibility studies , business cases...
• Agile Concepts

Behavioural Competencies

• Influencing
• Quality Orientation
• Technical/Professional Knowledge and Skills
• Collaborating
• Continuous Improvement
• Adaptability