Business Analyst at Pepkor Payments & Lending

Requirements

Key Performance Areas:

Business Analysis Planning and Monitoring

• Identify the appropriate stakeholders
• Determine the activities required to successfully complete the business analysis
• Accurately estimate the required business analysis of work items
• For analysis purposes, have a detailed understanding of the source system (including database structures and process flows)

Requirements Elicitation, Management and Collaboration

• Investigate, evaluate, design, and propose solutions to address business requirements
• Validate that the stated requirements match the stakeholders’ expectations
• Work with project stakeholders to identify, model, and then document their requirements and business domain details
• Structure the requirements in the agreed format so that it is understandable by all stakeholders
• Ensure the timely analysis and documentation of business requirements for the delivery team
• Strong interpersonal and communication skills to help the team work together and to provide a good service
• Communicate the requirements to all stakeholders and obtain stakeholder sign off within the estimate time
• Capture areas of opposing opinion

Requirements Analysis

• Ensure that requirements are prioritized
• Use a combination of text, matrices, diagrams, and formal models to conceptualise the requirements
• Define Assumptions, Constraints and Risks
• Ensure that requirements specifications meet the necessary standard of quality
• Validate that all requirements support the Capfin business architecture

Solution Assessment and Validation

• Ensure that the proposed solution meet the stakeholders’ requirements
• Assist the testing team to ensure the solution is validated against the business requirements
• Assess whether the organisation is ready to make effective use of the solution

Life Cycle Management

• Use a combination of text, matrices, diagrams, and formal models to conceptualise the business requirements
• Ensure that the requirement specifications meet the necessary standard of quality
• Act as interface with business and the delivery team during the SDLC
• Understands and can describe the basic function of the business’s core system
• Investigate production issues and propose solutions
• Perform data analysis tasks to find issues and  opportunities for enhancements

Functional Competencies:

• Good understanding of business analysis concepts, tools, and methodologies
• Ability to facilitate, research, model and define requirements
• Experience working in a scrum development process
• Quick problem solver with an eye for detail and accuracy
• Ability to work independently as well as in a team
• Experience in using SQL to query databases and complete test cases is advantageous
• Strong interpersonal and communication skills to help the team work together and to provide a good service

Qualifications:

• 3-year tertiary qualification in relevant technical/financial/analytical related field of study
• Diploma in Business Analysis from FTI or equivalent

Experience

• 3 Years + experience in a similar role within a formal business analysis environment
• Experience within the Financial Services industry would be advantageous
• Experience with Contact Centre work will be advantageous
• Debt collection experience would be advantageous