Job Vacancies at Africa Health Care

Description

• A vacancy exists for a Debtors Clerk, reporting to Patient Administration Manager. The successful candidates will maintain a high level of integrity and ethical standards and assist in day-to-day compilation and completion of financial debtor activities as required.

Critical Outputs

• Reconcile medical aid remittance advice and follow up on short payments.
• Recover outstanding debt from patients and medical aids, actively managing debtors age.
• Send out statements to Medical Aids and patients timeously.
• Filing and distribution of all documentation and monitor accuracy of patient accounts.
• Accurate processing of patient payments and authorized adjustments.

Requirements

• Grade 12
• 3 years’ experience in a similar position in healthcare
• Computer proficient.

Competencies

• Collaboration/ Relationship Building
• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Negotiation
• Influencing
• Planning
• Customer responsiveness
• Ethical behaviour
• Technical and professional knowledge
• Adaptability
• Attention to detail
• Organising

Closing: 2025-12-08

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Description

• A vacancy has arisen for a Switchboard Operator (Fixed-Term), reporting to the Patient Administration Manager. The successful candidate will provide efficient switchboard services in a professional and friendly manner whilst delivering uncompromising quality to all customers.

Critical Outputs

• Monitor incoming and outgoing calls via the telephone management system and route these accordingly in a professional and friendly manner.
• Maintain a register of all service problems and present these to management.
• Maintain extension numbers list and issue to all users as required.
• Attend to internal and external customer queries.
• Assist users with faulty telephone lines.
• Work with front desk team performing administrative tasks.

Requirements

• Grade 12
• Two-year work experience in a similar environment
• Computer literacy
• Experience in dealing with people including managing conflict
• Knowledge of hospital procedures and medical terminology will be an advantage.
• Ability to work shifts (day or night)

Competencies

• Collaboration/ Relationship Building
• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Verbal & written communication and presentation skills
• Customer responsiveness
• Organisational awareness
• Excellence and quality orientation
• Ethical behaviour
• Adaptability
• Attention to detail

 Closing: 2025-12-08

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Description

• A vacancy exists for a Night Manager, reporting to the Nursing Services Manager. The successful candidate will be responsible for meeting the needs of the internal and external customers through the execution of the Hospital’s business strategy and operational objectives in growth, quality & people by leading, managing and coordinating all hospital activities at night.

Critical Outputs

Effective quality management:

• Communicating, supporting, coaching and monitoring night staff to ensure a safe patient and staff environment.
• Identifying clinical competence and addressing the concern with the line manager.
• Participating in and leading quality projects to support a culture of quality.
• Effective operations management:
• Ensuring staff allocations are adequately assigned.
• Understanding stock management processes to achieve unit targets.
• Effectively managing unplanned events to ensure optimal utilization of resources.
• Providing direction and inspiring positive work behaviour in order to keep staff motivated and productive.
• Effective relationship building with internal & external stakeholders:
• Participating in meetings to ensure productive and meaningful relationships with external stakeholders.
• Displaying visible leadership to night staff and management to ensure productive and motivated teamwork.

Requirements

• Degree/Diploma: General Nursing Science.
• One Year Post Basic Diploma in Nursing Administration.
• One year Post Basic Diploma in a Specialty: Critical Care, Trauma/Emergency, Midwifery or Theatre.
• Experience in a similar role.
• Registration with SANC - all stated qualifications.
• Computer literate in MS Office Competencies required.

Competencies

• Collaboration/ Relationship Building
• Resilience
• Negotiation
• Influencing
• Customer responsiveness
• Ethical behaviour
• Adaptability
• Decision making

Closing: 2025-12-08

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Description

• A vacancy exists for a Unit Manager (Emergency Unit), reporting to the Nursing Service Manager. The successful candidate will be responsible for meeting the needs of the internal and external customers through the execution of the Hospital’s business strategy and operational objectives in growth, quality & people by leading, managing and coordinating all hospital activities

Critical Outputs

Ensuring effective people management by:

• Actively lead and manage the team and ensure participation from all parties to achieve strategic objectives.
• Providing direction and inspiring positive work behaviour in the clinic.
• Recruit, retain, motivate and develop staff according to the clinic’s people’s policies and practices.

Effective operations management through:

• Driving the optimal functioning of operations, identifying and monitoring gaps and risks and implementing corrective action accordingly.
• Maintaining quality patient care standards.
• Effective relationship management with doctors.
• Effective quality systems management.
• Actively lead and market quality in the hospital as it relates to staff, doctors and other stakeholders.

Ensuring the achievement of financial targets by:

• Preparing and monitoring annual budgets with management in order to implement corrective actions as required.
• Managing revenue, cost of sales, overheads, EBITDA and working capital.
• Ensuring and driving optimal management of business governance to achieve sound business ethics, risk management and control with appropriate transparency and control

Effective governance and risk management by:

• Ensuring optimum management of business governance to achieve sound business ethics, risk management and control with appropriate transparency.

Requirements

• Registered with the South African Nursing Council as a Registered Nurse.
• Diploma in specialty would be advantageous
• Five years’ experience working as a Unit Manager in private healthcare.
• Computer proficiency.

Competencies

• Collaboration/ Relationship Building
• Resilience
• Negotiation
• Influencing
• Customer responsiveness
• Ethical behaviour
• Decision making

Closing: 2025-12-09

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Description

• An opportunity exists for a Unit Manager (NICU), reporting to the Nursing Services Manager. The successful candidate will be responsible for ensuring and monitoring the quality nursing care coordinating the multidisciplinary team in the unit.

Critical Outputs

• Evaluate and monitor nursing quality indicators and clinical outcomes.
• Provide cost effective quality patient care in line with clinical governance.
• Ensure the principles of infection prevention and all international standards precautions are adhered to.
• Implement quality initiatives.
• Communicate effectively with patients regarding their care.
• Function as clinical expert in achieving patient outcomes.
• Ensure competence of staff and students, determine and drive criteria for effective professional socialization, create an environment conducive to learning and provide feedback to relevant stakeholders.
• Promote customer satisfaction within unit, address customer complaints, conduct quality care rounds and clinical practice audits to monitor care levels and report accordingly.
• Identify clinical and safety risks and trends in all of the above, implement corrective action where necessary and monitor on an ongoing basis.
• Initiate and drive unit specific best operating practice, communicate these for wider implementation and participate in hospital specific marketing initiatives.
• Ensure staff are trained on the operation of equipment within unit and together with relevant stakeholders ensure equipment is in working order to provide a safe patient environment.
• Build and maintain productive relationships with doctors by agreeing on a professional code of conduct, driving and monitoring effective communication regarding positive patient outcomes.

Requirements

• Degree or Diploma in nursing with at least 5 years’ experience in ICU.
• Qualification in Critical Care Nursing.
• Current registration with SANC.
• Previous Unit Management experience.
• Proven leadership and people management skills would be an advantage.
• Basic understanding of labour legislation, financial and supply chain management principles.
• Computer proficiency.

Competencies

• Collaboration/ Relationship Building
• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Customer responsiveness
• Organisational awareness
• Excellence and quality orientation
• Ethical behaviour
• Technical and professional knowledge
• Attention to detail

Closing: 2025-12-09

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Description

• A vacancy exists for a Case Manager, reporting to the Patient Administration Manager. The position’s primary responsibilities include efficient patient case management and the delivery of an efficient and professional service to the internal and external customers. The successful candidate will be goal oriented with strong customer, quality, and performance focus.

Critical Outputs

• Carry out clinical coding in accordance with CPT and ICD requirements
• Ensure that pre-admission and pre-authorisation information is accurate and in accordance with hospital and funder procedures.
• Maintain patients’ clinical status in accordance with funder approval requirements for the duration of hospitalization; keeping patients informed and managing the entire hospital stays’ financial risk
• Provide complete and accurate updates and discharge information of all accounts
• Maintaining accurate accounts of all admissions
• Handle patient files in accordance with hospital procedures
• Timeous electronic submission of accounts and follow up on short payments arising from case management related issues.
• Ensure the adherence of hospital staff to funder rules and coding procedures
• Keep well informed on legislation pertaining to funders and related Health Care matters

Requirements

• SANC registration as an RN
• High school matric certificate
• 3 – 5 years’ experience of basic finance and Medical Aid administration procedures will be an advantage
• Knowledge of hospital billing and tariffs would be an advantage.
• Have sound computer literacy skills and working knowledge of MS office, word and excel.
• Excellent communication skills and the ability to form and build strong partnerships
• Excellent negotiation skills & the ability to interact with tact and diplomacy

Closing: 2025-12-09