Business Analyst (SAP HCM) - Westville at RCL Foods

• The purpose of the role is work in conjunction with the business and technical consultants to identify, design and specify application solutions that meet business requirements and achieve the business benefit. Facilitate the implementation of identified solutions utilizing recognized project management methodologies. Support and maintain existing application solutions in the business to ensure optimal use of the solutions.

Minimum Requirements   

• Degree in Information Technology / Business Administration / BCom / National Diploma in Information Technology.
• Minimum of 4 years’ experience as a Business Analyst or a position equivalent, working in HR and Payroll departments or in the IT department with specialization in SAP HR (ERP6 with HR Personnel Admin, Payroll and Time Management).
• SAP HCM IMG navigation and basic understanding of configuration in Personnel Management, Payroll and Time Management.
• Demonstrated success in team leading and managing projects relating to superior performance and continuous improvement.
• Valid Code EB drivers' license.
• Exposure to the following systems would be an advantage: HR Interfaces, BesTime Time and Attendance system, workflow systems, HR Manage (Learning and Performance Appraisals), Power BI, SAP BW, SharePoint, SAP products – Query Manager, Data Sync Manager, Variance Monitor, Siamese.
• Advanced end user computer skills (MS Office, Project, Visio, etc).
• Operating the SAP transport management system (STMS).
• Demonstrated IT Project Management ability.

Knowledge:

• System analysis skills.
• Business principles.
• Business Process understanding.
• Excellent end user knowledge of Human Resources processes & systems.
• Demonstrate business and system knowledge (within the Human Resources functional components).
• Demonstrate a sound basic knowledge of the PAYE tax laws, labour acts, Protection of Personal Information Act (POPIA), Promotion of Access to Information Act (PAIA).
• SAP Payroll Process.
• SAP Time Management Process.

Duties & Responsibilities    

• SAP HCM Monthly Maintenance Cycle, Application Development, Enhancement, Upgrade, and Implementation:
• Assist the Support Team to resolve logged calls (Organizational Management, Personnel Administration, Payroll South Africa, Time and Attendance, Leave and absence management, Learning, Performance Management and data interfaces) across the RCL Foods Business Units. Coordinate the monthly system maintenance life cycle, which starts with the receipt of a helpdesk ticket and includes the processes of problem analysis, root cause analysis, system config analysis, solution implementation, unit testing, user acceptability testing, change management, and system upgrades. Establish priorities in collaboration with the pertinent business owners and super users.
• Serve as a liaison between the business and technical consultants to resolve problems by providing and implementing sustainable solutions. Review and analyze technical specification documents prior to sign off and handover to developers.
• Maintain good housekeeping across the SAP development landscapes.
• Meet with relevant business representatives to establish, understand, and document detailed business requirements.
• Ensure continuous systems maintenance and systems improvements. 
• Manage and lead the implementation of SAP Legal Change patches and system upgrades.
• Manage projects and lead teams when implementing IT projects.
• Assist the GRC team by providing insight and information on SAP authorization roles and user profiles.
• Ensure changes and projects are adequately documented.
• Follow the internal IT Governance Controls to ensure audit compliance.

External Services Management:

• Maintain ongoing relationships with the relevant service providers.
• Ensure contract agreements are in place.
• Monitor and control costs.

System Opportunity Identification:

• Support the Business in identifying IT application solutions to address key business requirements within the Human Resources functions.  
• Quantify savings and efficiencies related to these opportunities and draw up Business Case documentation.

HR Insights:

• Work closely with the data insights teams, oversee, and assist business and citizen analysts in the flow of accurate and validated data, data modeling and architectural design from all ERP systems to data warehousing and dashboards in BI platforms.

Integration Coordination:

• Project manage, oversee, and assist applications teams and project teams with integration where HR data is shared with other applications (HR and non-HR systems).

Closing Date    
2023/07/16