Business Analyst (Senior) at Open Box Software

Responsibilities:

• Consulting with clients in an advisory capacity.
• Design and implementation of solutions that meet business requirements, which could range from researching and implementing off-the-shelf applications through to designing bespoke applications.
• Run workshops with clients to elicit business requirements and use cases.
• Product backlog development.
• Drafting user stories.
• Business case development.
• Project scoping and quoting.
• Business solution architecture & solution design. 
• Contributing to innovation within the business analysis and product ownership domain.
• Mentorship of more junior members of the team.
• Delivery using agile methodologies including SCRUM.
• Lead cross-functional teams and third-party vendors to successfully implement IT projects, ensuring alignment with business objectives, timelines, and budgetary constraints.
• Monitor project progress, identify risks, and develop mitigation strategies to ensure successful delivery.
• Collaborate with key stakeholders, in particular C suite stakeholders, to define project budgets, scope, deliverables, and success criteria.
• Coordinate user acceptance testing, change management, and training activities to maximize user adoption and minimize disruptions.
• Collaborate with vendors to negotiate contracts, manage relationships, and ensure service levels meet business expectations.
• Collaborate with cross-functional teams to design and implement solutions, leveraging technology, data analytics, and industry-specific methodologies.
• Share knowledge, best practices, and industry insights with the consulting team to foster a culture of continuous learning and professional development.
• Collaborate with colleagues on internal initiatives, contributing to the growth and success of the consulting practice.

Job requirements

• 8+ years prior experience in a business analysis / product owner role.
• Prior work experience in designing custom software solutions using an agile methodology.
• Strong interpersonal skills and the ability to build and maintain relationships with clients, effectively engaging at all levels of the organization.
• Strong analytical and problem-solving skills, with the ability to think strategically and provide innovative solutions which meet business needs.
• Proficiency in analyzing complex business requirements and translating them into IT solutions.
• Ability to multitask, prioritize work effectively, and thrive in a fast-paced, dynamic environment.
• Experience in vendor management
• Prior work experience in an off-the-shelf system selection process or have been involved in an off-the-shelf system implementation.
• Prior work experience in a consultancy environment interacting directly with external clients.
• Ability to multi-task across multiple projects at a given time.
• Ability to work towards deadlines and manage stakeholder expectations.
• Excellent written and verbal communication skills. 
• Excellent analytical and problem-solving ability.
• Strong documentation skills.
• Strong attention to detail.

Personal Traits: 

• Friendly and humble
• Conscientious
• Empathetic and self-aware
• Considerate
• Self-motivated
• Sound decision-making ability
• Team player