Old Mutual was established in Cape Town in 1845 as South Africa's first mutual life assurance society. Our purpose is to help our customers thrive by enabling them to achieve their lifetime financial goals, while investing their funds in ways that will create a positive future for them, their families, their communities and broader society.
Understand the nature and business impact of requests, perform the required analysis, and work with the developers to ensure functional and technical specifications are understood and delivered. Communicate clearly with all stakeholders and gather, coordinate and manage business requirements, risks and expectations. Support the business with regards to business and process improvement, ensure appropriate documentation is created and maintained, and perform high-level end-user testing before delivering solutions..
Understand the nature and business impact of requests, perform the required analysis, and work with the developers to ensure functional and technical specifications are understood and delivered
Consult with business to identify business problems and opportunities.
Assist with the development of proposed solutions and supporting business case.
Analyse and review relevant business processes and understand the impact on business and systems.
Gather, analyse, document and maintain business requirements and functional specifications.
Participate in quality assurance and user acceptance testing.
Investigate production incidents and change requests to identify solutions and work with development team to implement solutions.
Provide support and collaborate with project management, change management, training, design, development and testing functions to ensure that solutions deliver on business expectations.
Stay current on industry practices and trends and contribute to continuous improvement through the use of technology and improvement of processes.
Create monthly reports to track progress of solutions against identified benefits.
Cost control and governance adherence
Proactively ensure use of time, of resources, money, materials or equipment is in line with policies and procedures.
Comply with corporate governance policies, procedures and standards.
Operate within agreed mandates.
Quality people practices
Align own behaviour with the organisation culture and values.
Share and transfer product, process and systems knowledge to colleagues.
Ensure achievement of own performance objectives.
Actively share information with other team members regarding successes, issues, trends and ideas.
Actively participate in own professional development and career path.
Actively promote a culture of learning and high performance culture amongst team member
Must have a Tertiary Qualification.
Agile, Lean, Six Sigma and / or Prince 2 certification would be advantageous.
1 – 3 years’ experience as a business analyst working in an environment that uses agile project approaches.
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