Business Applications Analyst at RBIDZ Special Economic Zone

Description
People Coordination

•  Plan, organise, lead and control activities to ensure sub-functional objectives are met or exceeded. 
• Ensure effective communication within department.

 Database administration

To obtain optimum server and database performance, the following needs to be done:

• Ensure that the backups are completing successfully on the SQL Databases
• Develop standards and procedures for database administrative maintenance.
• Perform Error Checking on Database logs.
• Monitor database performance and managing parameters to provide fast query responses to end users.

Business System maintenance:

• Modify legacy systems. 
• Develop interfaces with business applications.
• Design, develop and implement custom reports as per users request.
• Assist to develop, manage, and test backup and recovery plans.
• Definition and allocation of user rights
• Ensure sufficient controls are in place to protect against unauthorized application access.
• Maintaining an up-to-date inventory of software and hardware. 
• Designing, coding, testing, implementing, maintaining, development and installation of new and existing applications/ information systems. 
• Analyse, develop, modify and test software to support business applications
• Ensure compliance with change control processes
• Plan and actively participate in deployment of major applications and version changes
• Fine-tune applications and databases
• Customize business applications to meet the business and users requirements by compiling business processes and mapping against system requirements
• Query databases and design interfaces. 
• Assist to document and design business processes on new and existing applications.
• Conduct analysis of user requirements and business requirements and transform them into technical design.
• Debug custom business application solutions using object-oriented programming principles and tools for designing, editing, compiling, and debugging code. 
• Engage with the end-users to architect and develop business systems gap and fit solutions which includes producing technical specifications based on functional design specifications.
• Design and develop custom system reports using object-oriented programming principles, VB and/or SSRS.
• Modify and maintain system user interface based on business requirements using object-oriented programming principles. 
• Perform debugging and unit testing of business system solutions.
• Package business systems customization and enhancements into deployment models
• Promote business systems models from development and test environments. 
• Business Applications System Support
• Assist in supporting users with specialized business applications. 
• Log all support calls and provide continuous feedback to end users
• Escalate requests to systems development service providers or software suppliers.
• Conduct day-to-day administration of software application operation and maintenance activities
• Work closely with application developers and a variety of end users to ensure technical compatibility and user satisfaction of all applications
• Extract system reports using Business Intelligence tools
• Capture all support and resolutions and prepare monthly reports. 
• Business Applications System Training and developmentConduct scheduled and ad hoc user training and awareness to new and current staff. 
• Conduct user training on business processes. 
• Write user training manuals, database documentation, including data standards, procedures and definitions for the data dictionary

Requirements

•  Grade 12
•  Certificate in ITIL /Microsoft ERP Certification/MCSE. 
• National Diploma/ Degree in Information Technology/ Information Systems/Computer Science
•  Honours Degree in Information Technology/Information Systems/Computer Science(advantageous) 
•  5 years Operational Experience in the Understanding of ERP systems eg. Microsoft Dynamics Finance and Operations, GALAXY PAL SCADA, Technologies, Web development, SharePoint 2013, SAGE VIP Payroll, Business Intelligence reports, Certification in SQL 2008 or above. 
• Valid Driver’s License.