Business Banker – SME - Gauteng at Al Baraka Bank South Africa

CORE PURPOSE OF THE JOB

• To market the Bank’s Transactional Banking and International Banking suite of products and services and provides excellent service to customers.

MAIN FUNCTIONS OF THE JOB
Sales and Marketing

•  Responsible for the growth in Transactional Banking balances.
•  Promotes Transactional Banking and International Banking products and services.
•  Responsible for new client Acquisition.
•  Monitoring industry offering with regards to products, services and fees.
•  Proactively monitors client’s usage of Transactional Banking products and provides support on the usage of the product.
•  Represents the Bank at various functions when required.
•  Required to be part of roadshow initiatives.

Client Relationship Management

•  Develops constructive and cooperative working relationship with clients and maintaining them over time.
•  Checks and encourages transactional activity on accounts opened.
•  Attends to Transactional Banking requests and queries.
•  Provides excellent customer service.

Administration

•  Oversees the administrative functions carried out by the Transactional Banking Administration assistants.
•  Ensures Banks procedural guidelines are met.
•  Collaborates with other departments.
•  Ensures that the required Enhanced Due Diligence process is carried out for the respective clients by following the required process.

QUALIFICATIONS

•  A Bcom degree (advantage) or Relevant Qualifications in Business Management will be required in order to meet the requirements of the role at the highest level of competence.
•  Financial Advisory and Intermediary Services Act (FAIS) compliant would be an advantage.

PREFERRED EXPERIENCE

•  Minimum of 5 years’ experience within a financial services institution in a Sales position.
•  General banking experience would be an advantage.

KNOWLEDGE

•  Full product knowledge of the Bank’s Transactional banking suite of products
•  Microsoft Office
•  Banking Systems
•  Docuware
•  Consumer Protection Act (CPA)
•  Financial Intelligent Centre Act (FICA)policies & procedures
•  Knowledge of Bank’s Policies and Procedures
•  Fully conversant with the Bank’s digital Transactional Banking offering
•  Knowledge on International Banking