Business Contract Manager (MBSA) at Mercedes-Benz South Africa Ltd

Objective of the job:

Management of PTA Fleet Services Supplier, and East London Fleet Services to ensure an optimized, customer centric Fleet services working model in line with key KPI’ s and stakeholder management, coupled with the business management function that involves the implementation of key critical functions, to raise early warning signs to the business for corrective measures to be implemented.

All activities will be done in compliance with the Company's Integrity Code and other relevant policies.

Main Tasks:

• Fleet Management: Effective management of the administration of all company, lease, Marketing and general pool vehicles, according to SLA KPIs and MBSA policies and processes with Key stakeholders - Management of KPI Meetings thereof. Effective supplier management to ensure their services and performance are aligned with SLA KPIs and MBSA policies and processes. This includes regular meetings and to maintain good supplier relationships. Preparation and timeous submission of all report . The data must be correct which is to the best of my knowledge and must be presented in a professional format according to SLA KPIs and MBSA Corporate Identity, Policies and Processes
• Business Management: Monthly preparation & presentation of business reports, highlighting opportunities, risks and implementing corrective measures to improve company performance.
• Project Management: Co-support of strategic business project topics, engaging with key stakeholders, to enhance business processes and systems, in alignment & implementation of strategic business projects. To support to deliver the optimized project solutions & reporting to drive performance and results
• Stakeholder engagement and co-creation: Managing the achievement of the fleet services contract and business related topics KPIs and performance objective, by consistently engaging with key stakeholders for the required information and support. This in line with ensuring that all activities are aligned to MBSA policies, processes and compliance requirements.

Knowledge, Skills and Attributes:

• Ability to interact on all levels
• Business Administration 
• Automotive industry Background
• IT Computer Skills (Office Suite)

Experience:

• 3-5 years' relevant experience
• Applicable to Internal & External Candidates