Business Development & Codes Manager | Bellville, Cape Town, Western Cape | Permanent at PSG Konsult Ltd

Job description:

• PSG Financial Services is a leading, financial services company seeking to employ a Business Development & Codes Manager that is comfortable and experienced in fast-paced administration as well as team management. The individual must be able to manage his/her time and prioritise tasks to ensure deadlines are met. The ideal candidate must be skilled in evaluating and optimising processes. A core responsibility of this role is to effectively manage a team of codes administrators, ensuring the PSG service-level agreements are met.

Responsibilities:

• Management of Codes Administrator Team
• Development and maintenance of codes policies and procedures
• Overseeing the termination and client transfer processes
• Maintaining product provider relationships and resolving queries
• Management of Orphan Clients
• Build and maintain  both internal and external stakeholder relationships
• Ensuring that processes are in compliance with Financial Services Legislation
• Tracking and reporting overall progress on tasks delegated
• Provide reporting overall progress on tasks delegated
• Manage the project deliverables in the Codes Team
• Overseeing the onboarding of New Advisers

Minimum requirements:

• Matric
• 5-7 years’ relevant strong administration experience within the financial services industry
• 2-3 years client relationship management experience, preferably whilst managing a small team
• Proficient in both spoken and written English and at least one other of the official South African languages
• Computer literacy (MS Office)

Competencies required:

• Strong administration skills
• Communication skills
• Client services skills
• Detail orientated
• Planning and organising skills
• Problem solving skills
• Time management skills

Deadline:5th January,2026