Business Development Manager at DHL

In this  Business Development Manager Position

• Develop target lists of new business within existing portfolio and continuously review and update. 
• Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction. 
• Respond to customer enquiries/complaints. 
• Manages and sells within a defined portfolio of existing customers and wins lasting business relationship with DGF. 
• Responsible for establishing customer profiles and customer needs. 
• Additional and renewal project business acquired. 
• Revenue potential of existing account portfolio increased and developed to include project offering 
• Develop and maintain project solutions for existing and new customers. 
• Highlights to above on observations of market dynamics 
• High level of research for developing opportunities for new project business 
• Maintain and support interdepartmental relationships. 
• Collaborate with colleagues across the organization to achieve shared goals. 
• Work with Global team on complex project bids 
• Develops sales within existing portfolio and Plan/strategize/ activities to achieve target budgets. 
• Responsible for conducting high quality presentation of non-standardized solutions to project customers. 
• Establish and present customized offers to customers
• Prepare and realize project offerings. 
• Responsible for product targets as defined within existing portfolio. 
• Responsible for budgeted growth in additional business within existing customer portfolio.
• Ensure Customer commitments are clearly communicated to respective operations – clear business set up process. 
• Maintain pipeline in Salesforce 
• Perform roles and responsibilities in compliance with Company Policies, Procedures and Instructions. 
• Informal influence to enable improvement and change within the organization. 
• Assist Global Bid Team where large projects require commercial and technical solutions
• Achieves targets aligned with business goals.
• Demonstrates structured, efficient work processes and methods. 
• Uses sound judgment, manages risk and anticipates impact on overall business. 
• Accomplishes own tasks whilst in support of corporate goals.