LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® ...
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We are seeking a results-oriented Key Account Manager with experience in software or technology solutions to grow and manage customer relationships. This role focuses on driving new business, expanding existing accounts, and supporting long-term customer success across LexisNexis solutions.
You will work collaboratively with internal teams and customers to identify opportunities, deliver value, and achieve sustainable revenue growth.
Responsibilities
Achieve annual revenue targets through new business, upselling, and cross-selling.
Build and maintain strong, long-term relationships with customers and key stakeholders.
Identify, qualify, and progress sales opportunities through the full sales cycle.
Develop and execute account and territory sales plans aligned with business objectives.
Maintain an accurate and well-managed sales pipeline using CRM tools.
Forecast sales activity and report on progress regularly.
customer retention and product adoption through proactive engagement.
Lead deal negotiations and collaborate with internal partners to close opportunities.
Act as a trusted advisor by developing a strong understanding of products and customer needs.
Respond to customer enquiries promptly and support issue resolution when needed.
Use data and insights to continuously improve sales effectiveness and customer experience.
Requirements
Minimum of 5 years’ experience in technology and software sales within a target-driven environment.
Proven track record of achieving sales targets and successfully executing sales strategies
Experience using AI-enabled sales and productivity tools such as ChatGPT Enterprise, Salesforce, Gong, Seismic, or similar platforms to improve efficiency and sales outcomes.
Strong consultative selling, relationship management, and customer engagement skills across face-to-face, virtual, and social selling channels.
Excellent communication, presentation, interpersonal, and critical-thinking skills.
Ability to work effectively in a fast-paced, evolving, and growth-focused sales environment.
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