Business Development Manager at Old Mutual

Job Description

• Captive Business Development Manager is responsible for the creation, management and nurturing of long-term relationships across a portfolio of clients (businesses) and internal stakeholders.
• Day-to-day responsibilities would include engagements with a range executive and operational stakeholder representatives of clients, facilitating complex queries in relation to the cell structure, executing business requests that support growth and ensuring timely resolution to drive retention and client experience.
• The role is also responsible for driving the development of new business opportunities / initiatives either for existing cell captives or in the process of setting up new cell captives.

Responsibilities: -

• Manage and grow the client’s (cell captive businesses) portfolios and maintain the strategic relationships of internal and internal stakeholders and providing captive insurance solutions
• Evaluate and manage risks associated with the existing and potential cell captive insurance business and ensure actions taken by cell clients is within the OMART risk appetite.
• Operational Compliance; ensure that business activities within area of responsibility comply with relevant external regulatory and/or voluntary codes and with internal policies and procedures to minimize business risk and to protect the reputation of the organization.
• Lead and execute client on-boarding and exit strategies including complex regulatory process to transfer business to other licenses (as required) and support the development of the business development pipeline.
• Lead and manage the cell captive quality assurance and monitoring and other operational processes through ensuring alignment between client and OMART business unit.
• Lead and drive sales and operational requirements (e.g., technical, commercial, and legal) to configure a complex tailored or bespoke product-and services solution and associated contractual terms that meet the customer's mid- to long-term needs of the OMART business unit.
• Build and maintain relationships with a wide variety of internal and external stakeholders to identify opportunities and agile solutions to meet cell strategic objectives and embed partnerships with the wider OM Group or other third parties .
• Facilitate product approvals and ongoing product maintenance and monitoring through ensuring clear alignment across internal stakeholders and clients.
• Negotiate agreement with the customer and internally with commercial colleagues to ensure that customer requirements are met at an acceptable level of profitability and cash flow, or, alternatively, review and authorize complex sales proposals from team members that deviate from standard terms, escalating issues to senior management where appropriate.
• Manage the implementation of cell investment strategies through sourcing investment options and discussing these with relevant stakeholders.
• Develop and implement innovative processes to improve current process flows and drive efficiencies.
• Monitoring and evaluation of cell captive reports and identify areas of improvement.

Experience & Skills:

• NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent in Business or Finance
• 8 years working experienced in insurance industry, including captive insurance
• Knowledge of the local life insurance regulations
• Knowledge of the cell captive environment would be an advantage.

Skills

• Building Trust, Client Needs Assessments, Consultative Selling, Customer Complaint Management, Customer-Focused, Customer Service, Customer Understanding, Customer Value Proposition Development, Direct Selling, Identifying Customer Needs, Identifying Sales Opportunities, Sales Data Management, Sales Software, Strengthening Customer Relationships

Competencies

• Action Oriented
• Builds Networks
• Collaborates
• Communicates Effectively
• Customer Focus
• Drives Results
• Instills Trust
• Interpersonal Savvy

Education

• NQF Level 9 – Masters

Closing Date

• 08 October 2025