Business Enablement Associate, BDB (BD Biosciences) at BD

About the role

• We are seeking a proactive Business Enablement Associate to support BD Biosciences' commercial team across Africa. You'll act as the key link between distributors, customers and internal teams, ensuring smooth day-to-day operations.

Main responsibilities will include:

• Provide market intelligence, competitive analysis, and pricing data to support sales strategies.
• Assist with completion of business tools for profitability assessment of commercial deals
• Collaborate with cross-functional departments (Marketing, Finance, Operations, etc.) to align business objectives.
• Conduct research on industry trends and emerging technologies to identify growth opportunities.
• Supervise performance metrics and report progress to management.
• Assist sales teams in developing and delivering revenue growth and profitability plans.
• Fulfill the role of the key intermediary between distributors and customers, fostering effective communication and relationship management.
• Coordinate and supervise business contracts, ensuring timely delivery and compliance.
• Address customer inquiries, resolve issues, and provide post-sales support to enhance customer experience.
• Lead administrative tasks including report preparation and general office support.
• Handle official documentation such as shipping papers, contracts, and compliance records with accuracy and timeliness.
• Support marketing initiatives including promotions, product demonstrations, and customer events.
• Organize conferences and handle logistics including venues, accommodations, and transport.
• Engage with internal teams (Sales, Marketing, Supply Chain, Legal, Finance, Ethics & Compliance) to uphold operational efficiency.
• Arrange travel logistics including flights, visas, and transportation for business teams.
• Handle customer inquiries, lead tracking, and custom order processes.
• Provide translation support between English and French for business communications, literature, and training materials where applicable.

About you

• Bachelor’s degree or equivalent experience.
• 3–5 years of experience in administration or sales & marketing support.
• Strong English communication; French is a plus.
• Excellent organizational, interpersonal & problem solving skills.
• Analytical thinking and problem-solving abilities.
• Skilled in coordinating meetings, events, and travel arrangements,.
• Proactive, diligent, and able to multi-task.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, and Outlook).
• Self-motivated and focused.