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  • Posted: Nov 21, 2019
    Deadline: Not specified
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  • Telesure Investment Holdings (Pty) Ltd (TIH) is the holding company of some of South Africas leading and innovative financial institutions. These financial institutions are licensed to provide financial products and/or services ranging from short-term, long-term and health insurance as well as a comparison and investment platforms. Our origins go back to ...
    Read more about this company

    Business Insurance Sales Consultant

    The Business Insurance Sales Consultant to the organisational goals by achieving sales through effective contact management whilst maintaining high quality standards and ensuring long term relationships with customers.

    Specification

    • Effectively manage contacts from start to finish with customers, regardless of the data distribution channel.
    • Contribute to the achievement of organisational objectives through understanding and delivering the required individual targets (e.g. achieving talk time targets, sales targets etc.)
    • Deliver efficient customer service levels through effective call management.
    • Achieve operational requirements and service delivery through effective time and attendance management.
    • Connect, develop rapport, form relationships and ensure positive customer experiences at all times.
    • Understand the customers’ unique profile, identifying a relevant course of action based on customer needs and undertake an appropriate course of action ensuring customer satisfaction.
    • Responsible for individual actions and the delivery of high quality standards.
    • Deliver the Telesure Service Way through personal effort and through others.
    • Deliver on Treating Customers Fairly principles in alignment with regulatory requirements

    Requirements

    • Knowledge and Experience Requirements

    Essential
    Level of Education:

    • Matric / Grade 12/ SAQA Accredited Equivalent*
    • Tertiary Qualification* SAQA Accredited Equivalent*
    • Financial Sector Conduct Authority (FSCA) competency requirements**: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA

    Method of Application

  • Send your application

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