Business Manager at Hollard Insurance

• To provide comprehensive executive support to the Chief Information Officer (CIO) and ensure the efficient operation of the CIO’s office. The role is responsible for delivering high-quality administrative support, effective coordination of activities, and the timely preparation of information required to support decision-making and business performance.
• The incumbent will support the planning, tracking, and coordination of key business priorities, ensuring alignment across stakeholders and adherence to agreed timelines. The role serves as a central point of contact within the CIO’s office, facilitating communication, maintaining organisational discipline, and enabling the effective execution of day-to-day and longer-term priorities.

Key Responsibilities

Strategic Enablement:

• Translate CIO priorities into actionable plans and deliverables
• Support development and tracking of the IT strategy and roadmap
• Prepare inputs for Exco, board, and strategic forums
• Drive alignment across engineering, operations, and business stakeholders

Performance & Reporting

• Develop and manage IT performance dashboards (KPIs)
• Track delivery against strategic initiatives and flag risks early
• Produce monthly, quarterly, and board-level reporting packs
• Drive a data-led performance culture

Operational Governance

• Establish and manage governance forums, cadences, and rituals
• Maintain oversight of key programmes and initiatives

Programme & Project Coordination

• Support execution of cross-functional initiatives
• Coordinate dependencies across teams and Hollard Group.
• Ensure delivery momentum through tracking, escalation, and follow-through

Communication & Stakeholder Management

• Act as a central communication node for the CIO office
• Prepare executive communications, presentations, and messaging
• Drive transparency and alignment across IT and business stakeholders
• Inbox and correspondence management

Office of the CIO

• Run the CIO office operations
• Manage key priorities, calendar alignment, and follow-ups
• Ensure effective time and focus allocation for the CIO

General

• When required, perform any other duties necessary for the business effectiveness of the company that is within your ability and scope.
• End to end travel management.

Required Knowledge and Experience    
Required Experience (relevant or in a similar role)

• 10 years’ experience
• Equivalent experience in strategy consulting environments, operations roles.
• Minimum 5 years in CIO Office or Executive Support Environments experience

Required Knowledge and Skills

• Business Acumen
• Communication Skills
• Interpersonal skills
• Quality and execution orientation
• Self-Management
• Coordination and execution capability
• Technical Skills

Educational Requirements    
Qualification required

• Bachelor's Degree in IT, Business, Management, or related field / NQF 7 Insurance qualification

Deadline:8th April,2026