Business Manager Support - Johannesburg at Absa South Africa

Job Description

Business Enablement

• Provide support to Business Managers in delivery on Business strategy and initiatives.
• Assist Business Managers in the analysis of monthly data sets including financial transaction listing, headcount validation etc.
• Assist Business Managers, on an ad hoc basis with the end-to-end planning of events for specified BU’s, which include, but is not limited to strategy sessions, team events, conferences, Town Halls, Manco meetings etc.

Operational Partnering

• Partner with the wider COO team and assist with tasks upon request
• Assist in managing data for central processes and functional team management, for example SAICA memberships
• Develop an understanding of the various monthly reports which are provided to business and support on queries and/or actions through engagement with relevant parties, for example Non-Key Risk Management Dashboard, headcount report, cost packs.
• Obtain a strong knowledge of policies that are relevant in the COO environment to be able to assist in queries when needed, i.e. Staff expense policy etc.
• Gather the required information that is needed to monitor/track the various targets and KPI’s of the function, for example FM Skills Development Target, Employment Equity, budgets, etc.
• Partner with CRES in obtaining required information from FM BU’s for capacity planning, office design etc., critical for the Absa Ways of Work.

Administrative Support

• To support the COO Business Manager team in the execution of generic admin/operational matters.
• Maintain and manage a centralised mailbox where ad hoc queries can be posted.
• Assist Business Managers to evaluate and resolve operational issues that may arise in a timely and sustainable manner.
• Keep Business Managers informed of issues that have been resolved or escalate issues that have not been addressed to the relevant BM.

Other

• Look out for opportunities to develop reports or processes that could be standardized across the FM function.
• Aim to introduce tools for more effective ways of working.
• Think creatively
• Take a critical view on process and consider initiatives for automation or opportunities for process improvement within the team.
• Participate in the wider COO team initiatives
• Complete tasks in a timeous manner
• Ensure that stakeholder expectations are managed when necessary.
• Network within the team to broaden understanding of COO offering and develop key relationships to execute on tasks

Knowledge and skills

• Good organisational skills
• Computer literate
• Basic accounting background
• Understanding of financial reporting processes and related controls
• Ability to understand financial data
• Good analytical capabilities
• Good verbal and written communication skills
• Multi-tasking and prioritisation of deliverables

Competencies

• Deciding and initiating action within ambit of responsibility
• Problem solving within ambit of responsibility
• Relating and networking
• Adapting and responding to change

Education and experience

• Degree or Diploma in related field ( NQF Level 5/6)
• Proficient in MS Office ( Word, Excel, PowerPoint and Outlook)
• 3 – 5 Years’ experience in Financial Services

Education

• National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)