Business Operations Manager at Initiate International

You’ll be the person who keeps customer success on point; and sales bringing in deals. You’ll be operating the floor and moving them forward with what they have. This job calls for someone who “gets” business & operations, a deliverer under all conditions who’s a dreamer with rollout powers. If you are all about tribe; and eager to build something with an amazing team changing a niche in marketing, we’d love to hear from you!

Requirements for this Business Operations Manager job in Cape Town:

• ±3-5 years of work experience in business operations
• Strong handle of structures, operations, customer success & process/project management.
• Deep interest in business
• A high level of quality delivery & expectation coupled with a strong enjoyment for “rolling up sleeves” to get work done.
• Active commitment to customer success
• Eager to build experiences that delight stakeholders, which are replicable, scaleable & consistent
• Great with people & understanding of needs (i.e.: good and reading between lines – and at understanding what needs to be done)
• Understand the power of automation & templatization for acceleration / scale
• Excellent communicator – written & verbal
• Good record of delivery with small teams
• A healthily addiction to order & driving “to do” lists
• Tenacious & hungry to get things out on the other side
• Points awarded for people who operate to an Agile methodology