Openings at Initiate International

Your key job responsibilities as the Software Developer in Pretoria will include:

• Development and enhancement of the company’s in house developed Life
• Insurance Policy Administration solution
• Develop and creates front-end and back-end software applications using C#, ASP.NET, HTML and SQL
• Translate company and customer needs into functional and appealing interactive applications
• Technical quality assurance through quality coding standards and automation testing
• Modify existing software to correct errors, to adapt it to new hardware systems or to upgrade interfaces and improve performance
• Coding and determining the technical requirements from their clients
• Solving code problems

Requirements For This Software Developer Job In Pretoria

• A relevant IT / Programming diploma or degree at an Accredited Institution
• 3 or more year’s work experience
• Proven experience as a Full Stack Developer or similar role
• Insurance or financial services industry experience
• Exposure to both front-end and backend
• Experience working on working on a financial system or policy admin system.
• Azure training (fundamentals, developing windows azure and web services)
• Agile methodology
• Vb.net
• Web services
• DevOps
• C#
• HTML
• ASP.NET
• SQL

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Your key job responsibilities as the Retention Marketing Manager in Johannesburg will include:

• Have a complete knowledge and understanding of all products and facilities
• Manage customer journeys across all touch-points and lifecycle planning, development and execution by conducting an analysis of past and current player activity over the last 12 – 36 months period
• Track customer retention KPIs to optimise results
• Facilitate the design and develop customer engagement and bonusing plans aligned to overall Online Gaming & Sports Betting Marketing strategy
• Benchmark and conduct an analysis of competitor product offerings in the online gaming industry, aligning Campaigns and Bonusing according to customer segmentation
• Have a thorough understanding of online gaming technology and bonusing tools to conceptualise, design and execute relevant campaigns
• Perform a trend analysis and interpretation of current customer needs using business intelligence tools and data
• Develop and manage plans for the implementation of the customer engagement strategy
• Develop and manage plans for the execution of the VIP gaming strategy
• Provide innovative concepts and customer insights to increase player activity, site visitations and revenue spend to online facility

Requirements For This Retention Marketing Manager Job In Johannesburg

• Grade 12
• 3-Year Degree in Marketing is an advantage
• Minimum of 6 years’ experience in CRM, Loyalty and VIP Management preferably obtained in a gaming environment
• Track record of customer journey planning and understanding of data mining and segmentation
• Presentable, enthusiastic and self-driven individual with a natural preference for hosting and managing VIP customers
• Knowledge of online gaming industry

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Job Description
We have an exciting career opportunity for a Graphic Designer to join a leading premier sportsbook company at their offices in Johannesburg. You will produce art layouts through conceptualising, designing, and delivering outstanding creative print including artwork for various marketing campaigns with the aim of creating, entertaining and inspiring campaigns that create energy and momentum and that are relevant, engaging and interactive. Does this job sound perfect for you? Keep reading!

Your key job responsibilities as the Graphic Designer in Johannesburg will include:

• Collaborate with copywriters to receive and prioritise briefs and promotional requests from team or appointed agency; and deliver each element of the campaign to brief
• Facilitate brainstorming sessions to share new design concepts, perspectives and ideas
• Construct the conceptual design plan, concept and layout for gaming and other marketing promotions, ensuring content remains fresh and exciting
• Propose or provide advice on artistic designs and solutions
• Design and create enticing graphics for deliverables using relevant systems and tools
• Be responsible for every visual aspect of each project from presentation to completion
• Liaise with team or agency with regard to concepts, ideas, deadlines, and promotional requirements
• Select audio, video, colours, animation, etc. for graphic design ensuring that all logo’s, photographs, icons and brand imagery are 100% correct in colour, scale, and CI
• Brief, manage, craft and monitor all visual elements of every project from presentation through to completion
• Brief electronic, print and activation production to ensure idea is executed and delivered to its best potential
• Brief and give constructive input during a shoot and/or recording and direct directors, photographers, stylists and art directors
• Concisely brief photographers with lighting, style, composition, lensing, mood, performance and grade references
• Work with editors, producers and other designers to resolve technical and/or design issues. Conceptualise and complete art for 360 degree ideas: Activations,
• Promotions, Experiential, TV, Print, and CRM
• Craft and manage TV processes from edit approvals, grading, on-lines, titling, etc.

Requirements For This Graphic Designer Job In Johannesburg

• 5+ years’ experience in print and digital design, preferably obtained in an agency
• Additional experience in DTP is an advantage
• Experience using Adobe CS; Office for Mac; Photoshop; InDesign; Illustrator
• Bachelor’s degree/ Diploma in Graphic design or similar
• Presentation of an artistic portfolio
• Extensive knowledge of Photography, Typography, Design and layout

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We have an exciting career opportunity for a Graphic Designer to join a company that optimises digital operational excellence in iGaming, and work remotely in Europe. If you have a passion for iGaming, and are looking for a great challenge in a fun, fast-paced environment, this job could be perfect for you!

The Graphic Designer in Europe (Remote) will receive briefs and execute on time, design and create a corporate brand identity (Brand CI), and maintain and monitor all designs to ensure that they meet regulations and stick to the brand CI. This job will also require you to be responsible for the execution of the brands marketing creative assets across owned, paid and partner marketing channels

Requirements For This Graphic Designer Job In Europe (Remote)

• UI and UX experience
• Experience working in the iGaming industry
• Ability to speak English and either German, Spanish, Italian, or Finnish would be highly advantageous
• Previous experience working on a CMS platform to upload creative
• Skillsets include concept art, branding, typography, retouching, production art, and adapting brand guidelines into a series of visually compelling work
• Able to build design assets from scratch
• Strong knowledge of and capacity to design for motion
• In-depth understanding of Adobe Creative Suite (Photoshop, After Effects, Illustrator, etc.), and Keynote
• Intimate knowledge of creative standards across modern platforms and technologies
• Demonstrated ability to think and work at a fast paced iGaming industry

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Your key job responsibilities as the Wealth Advisors Assistant in Cape Town will include:

• Technical financial planning support to Advisers & Wealth Managers, including ad hoc queries, proposals and presentations
• Regular training and webinars for Advisers & Wealth Managers
• Review of client financial planning proposals
• Product provider management including due diligence and reviews
• Private banking
• Analysing portfolios and fund performances
• Portfolio monitoring and investment report collating
• Preparing investment applications, transfers and documents for client meetings
• Execution of investment instructions
• Internal compliance and client services

Requirements for this Wealth Advisors Assistant job in Cape Town:

• Relevant investment/financial Degree
• Knowledge and experience in a financial advisory environment (minimum 2 years)
• Knowledge of Financial Planning principles including Estate, Retirement and Tax Planning
• Knowledge of financial products and services offered by their company
• Experience in preparing and presenting client proposals to Advisers & Wealth
• Managers as part of new business
• Excellent verbal and written communication skills
• English first language. Knowledge of another language will be considered an asset

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You will direct and manage designated resources and manage complex projects that involve other members of staff. If you can maintain strong work ethic, take pride in professionalism, and have good organisational and management skills, this job could be perfect for you!

Your key job responsibilities as the Group Manager: iGaming & Sportsbetting in Johannesburg will include:

• Supporting, developing, and managing the internet gambling and sportsbetting resources and areas
• Providing technical support, training, and leadership to the regional staff and clients
• Ensuring the quality of internet gambling testing areas by supervising, promoting and enforcing their adherence to standards and procedures
• Assist the PSD Manager in reviewing team time slips weekly and monthly invoicing process for customers
• Reviewing and ensuring the quality of client status and DIRT reports before they are sent to clients
• Scheduling and running weekly project meetings
• Performing continuous staff reviews for team members and giving them regular feedback on their performance
• Project Manage all internet gambling and sports betting application testing projects
• Attending technical committee meetings, updating test methods and scripts, compilation of test plans, ensure accurate project scoping, conduct related technical reviews
• Support BDT / Sales teams with scoping for proposals and details on internet and sportsbetting testing projects. And attend customers meeting as request/ required
• Ensure availability of Laboratory testing tools
• Completing the tasks to agreed deadlines and within budget

Requirements for this Group Manager: iGaming & Sportsbetting job in Johannesburg:

• 3 year Degree Electronic/ IT / Computer Science /Higher Diploma or Equivalent IT qualifications
• 3+ years relevant experience in Compliance testing of Gambling Systems, preferably internet gambling and Sports Betting applications or Equivalent
• Any Information Security System (ISS) audit skills will be an added advantage
• At least two (2) years’ experience working in networks security testing
• Penetration experience at a higher level than just running automated tools

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Your key job responsibilities as the Multimedia Designer (Sports & Casino) in Johannesburg will include:

• Creation of user interfaces and other graphic elements for all devices
• Designing HTML5 /CSS driven content
• Creating direct marketing, print and press media
• Planning the site structures and creating flowcharts
• Generating ideas
• Researching new technologies and creative strategies
• Problem solving
• Out of the box thinking

Requirements for this Multimedia Designer (Sports & Casino) job in Johannesburg:

• 3-5yrs experience in a similar role
• Must gave iGaming experience
• Knowledge of coding and scripting for the purposes of design integration is necessary
• Adobe Suite including: Dreamweaver, Photoshop, InDesign
• Other Applications: Illustrator, After Effects, Any 3D design and animation package, Jquery
• Scripting: HTML, CSS, JavaScript, Flash ActionScript 3
• Creative thinker with strong conceptualising abilities
• High level of quality control through various stages of the production process
• Know-how of creating table-less web pages using Div tags and CSS (advantageous)

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The Senior Customer Success Manager in Cape Town will be responsible to delivering customer success excellence for their own few clients – however, where you would focus; and what sets you apart of the others is your years of experience on the frontline delighting clients. You are hell-bent on performing to a best Standard Operating Procedure (SOP) always. It’s how you ensure excellence of delivery, consistently. You’re also passionate about maintaining the currency these SOPs (especially as the business evolves) and an adherence to them.

Being masterful at building (client) trust, you assist your team delivering results to their clients. Your ability to foreshadow, “hold safe” and manage all clients’ expectations is your superpower. Your job is to create safety for our business by ensuring delivery to clients of your team, and mitigate any roadblock they might face along the way. Delivery of results is what counts, and by meeting these expectations of clients you create consistency & predictability. Pro-activity wins here.

Requirements for this Senior Customer Success Manager job in Cape Town:

• ±3-5 years of work experience in B2B Customer Success
• Strong handle of structures, customer success & process/project management
• Deep interest in business
• Active commitment to customer success
• Eager to build experiences that delight stakeholders
• Great with people & understanding of needs (i.e.: good and reading between lines – and at understanding what needs to be done)
• Understand the power of automation & templatization for acceleration / scale
• Excellent communicator – written & verbal. (points awarded for an appreciation with marketing messaging)
• Good record of delivery with small teams
• A healthily addiction to order & driving “to do” lists
• Tenacious & hungry to get things out on the other side
• Points awarded for people who operate to an Agile methodology

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Your key job responsibilities as the Head of Content in Johannesburg will include:

• Manage and grow a team of Content Managers and Copywriters, to ensure high quality content within set deadlines by mentoring and clear leadership
• Ensure that a content team are updated on daily basis with SEO needs
• Develop an editorial calendar in collaboration with the Content Managers
• Lead by example, inspire and motivate the Content department
• Lead the hiring process and supervise the Content team (copywriters and freelancers)
• Take charge of setting up strategic direction in accordance with company goals
• Ensure that the company guidelines and rules are published and accessible to all
• Generate and share comprehensive and details reports about team performance and mission-related objectives
• Conduct ongoing improvements of processes to ensure effectiveness and efficiency across the department
• Oversee brand consistency and accuracy across content activities

Requirements For This Head Of Content Job In Johannesburg

• Must have copywriting and content exposure in online sportsbook/ betting and casino
• Knowledge of SEO
• Experience in managing a team
• Motivation, dedication and desire to make a difference
• Problem solving attitude through thinking outside the box
• Excellent written and verbal communication skills
• Fluency in English
• Highly organised and detail oriented

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This job will require you to have close collaboration with divisional and regional finance teams as well as with subject matter experts in matters such as capital management, Treasury, Financial Accounting, Headcount. The Senior Accountant may perform additional duties and responsibilities that management deems necessary from time to time.

Requirements For This Senior Accountant Job In Johannesburg

• Qualified CA(SA)
• 3 or more years’ post-article experience
• Must have experience within an iGaming environment
• Experience in a Senior Accounting or Financial Management role in a
• Strong IFRS knowledge and experience
• Strong Tax knowledge and experience
• Polished interpersonal and written skills; an ability to present complex ideas and key messages effectively to senior audiences
• Working knowledge of AccPac and Caseware will be beneficial
• Controlling experience in a multinational financial institution is a plus

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Your key job responsibilities as the Head of Marketing (iGaming) in Johannesburg will include:

• Develop the brand positioning, values, and messaging that are unique and differentiated, encompassing strategic growth areas
• Build and lead high-performing marketing team passionate about product marketing, social/community, and creative, ensuring strong coverage across all key areas
• Define and oversee the execution of marketing strategy for new launches with multi-channel touch points, and in new jurisdictions
• Increase engagement and monetisation through messaging strategy, promotions strategy, and incentives program, encouraging player retention
• Lead large cross-functional teams and drive decisions informed by data

Requirements for this Head of Marketing (iGaming) job in Johannesburg:

• A proven background working in senior level marketing across multiple channels within the iGaming sector
• Proven track record in overseeing significant paid marketing spend
• Experienced managing a marketing P&L
• Experience growing marketing strategy from the ground floor up
• Experience managing/leading teams
• Background in online gaming industry
• Experience in a fast-moving consumer facing industry working in targeted/database marketing, driving strategies across channels
• Understanding of methodologies used in CRM, such as customer segmentation, targeting, incremental performance reporting and variant testing
• Product and sports backgrounds are highly preferred

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You’ll be the person who keeps customer success on point; and sales bringing in deals. You’ll be operating the floor and moving them forward with what they have. This job calls for someone who “gets” business & operations, a deliverer under all conditions who’s a dreamer with rollout powers. If you are all about tribe; and eager to build something with an amazing team changing a niche in marketing, we’d love to hear from you!

Requirements for this Business Operations Manager job in Cape Town:

• ±3-5 years of work experience in business operations
• Strong handle of structures, operations, customer success & process/project management.
• Deep interest in business
• A high level of quality delivery & expectation coupled with a strong enjoyment for “rolling up sleeves” to get work done.
• Active commitment to customer success
• Eager to build experiences that delight stakeholders, which are replicable, scaleable & consistent
• Great with people & understanding of needs (i.e.: good and reading between lines – and at understanding what needs to be done)
• Understand the power of automation & templatization for acceleration / scale
• Excellent communicator – written & verbal
• Good record of delivery with small teams
• A healthily addiction to order & driving “to do” lists
• Tenacious & hungry to get things out on the other side
• Points awarded for people who operate to an Agile methodology

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Your Key Job Responsibilities As The Recruitment Coordinator (Remote)

• Source new candidates from jobsites, social media and other platforms
• Contact the candidates and conduct initial screening to find out what roles they are interested in, their salary expectations, notice period, the reason for leaving their current role, and so on
• Provide support in carrying out pre-employment and compliance checks
• Provide general administrative support to the recruitment function, such as answering enquiries, supporting the sales process, and making sure that the candidates always receive a professional and comprehensive service
• Promote our employer brand online and offline
• Conducting the initial screening when dealing with new candidates, followed by registering the candidate to match the roles they are looking for
• Understand and manage candidates’ aspirations to ensure right fit to role
• Diary management
• Minute taking
• General admin & PA duties

Requirements For This Recruitment Coordinator (Remote) Job

• Must have some recruitment experience
• Must have basic sourcing and recruitment research skills
• Great administration skills – diary management, client liaison
• An interest in digital – preferably social media and content creation
• Must be an out of the box thinker with an inquisitive mind
• A people’s person who is sales driven
• Must have the ability to manage working time zones
• Remote work with flexible hours

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Your key job responsibilities as the Sports Betting Retail Manager in Johannesburg will include:

• Understand the Business unit strategy and align the objectives and plans for the sports betting and other affiliated sports betting retail outlets and a delivery plan to grow, maintain and optimise the retail business
• Collaborate with the GM: Sports Betting and Group Exec: Alternate Gaming to identify potential new betting shop opportunities and growth areas
• Develop and manage new betting shops from conception, start-up, launch through to post-launch analyses of results
• Conduct risk analyses i.t.o impact on short term profit margins vs. long term sustainability
• Provide short- and long-term market forecasts and reports by conducting market research collection, analysis, and interpretation of market data
• Investigate operational practices and benchmark with leading trends and technology within the sports betting retail industry
• Influence present and future products by determining and evaluating current and future consumer market trends
• Elicit new business opportunities and leverage relationships to promote revenues; competitive edge and business growth including liaising with land-based properties to leverage and cross-sell customers
• Collaborate with marketing acquisition to develop and facilitate programmes and initiatives to convert retail customers into active online accounts
• Provide guidance and support to management and employees with regard to sports betting retail operational policies, procedures, initiatives and innovations

Requirements for this Sports Betting Retail Manager job in Johannesburg:

• 3 Year Diploma / Degree in Business Management or other relevant field
• Minimum of 8 years’ experience in sports betting, including 3 years supervisory experience
• Experience in sports betting retail models
• Meet all requirements for a key gaming licence
• May be required to work irregular hours in line with operational requirements
• Sports Betting Product & Software knowledge
• SHE legislative knowledge and execution

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Your key job responsibilities as the Dutch speaking Client Success Consultant in Johannesburg, South Africa will include:

• Identify the needs of the end user
• Answer chats, calls and respond to emails in Dutch
• Research required information using available resources
• Manage and resolve customer complaints
• Provide customers with product and service information
• Enter and update customer information into system
• Identify and escalate priority issues
• Follow up customer calls where necessary

Requirements for this Dutch speaking Client Success Consultant job in Johannesburg, South Africa:

• Fluent in spoken and written Dutch and English
• Must have completed matric
• Previous customer service work an advantage
• Previous working experience in the online gaming industry a definite advantage
• Strong communication skills (verbal and written) – especially empathy, active listening skills, with the ability to “read between the lines”
• Excellent organization, multi-tasking and time management skills
• A proven ability to see problems through to their resolution
• An excellent history of attendance and adherence to work schedules
• Demonstrated literacy in MS Office (Outlook, Word and Excel)
• Prioritize tasks in a busy environment
• Proven passion for customer service and excellent CRM skills
• Pro-active, organized and strong personal drive
• Ability to work shifts

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Your key job responsibilities as the Product Manager in Cape Town will include:

• Responsible for the product planning and execution of all alternate product
• Gathering and prioritising new product and customer requirements
• Defining the alternate product vision, and working closely with BI, Development marketing, retention and customer support to ensure optimal revenue and customer satisfaction

Requirements For This Product Manager Job In Cape Town

• Relevant degree – preferably in product design, engineering, or Information Systems
• Strong experience in a dynamic product management role
• Proven experience overseeing all elements of the product development lifecycle
• Highly effective cross-functional team management
• In-depth knowledge of Agile methodology for product development
• Strategic thinking
• Strong leadership skills

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A company that specialises in providing world-class business application solutions to the insurance and financial services industry have an exciting job opportunity for a vibrant Actuarial Implementation Consultant to join their team in Pretoria. This is an excellent opportunity for you to be thoroughly trained in all aspects of business systems analysis, software customisation, implementation, and support for their clients in the insurance industry.

Your key job responsibilities as the Actuarial Implementation Consultant in Pretoria will include:

• Advise and assist clients with creating products
• Facilitate agile approach with clients and work with the team to assist client with regard to product configuration
• Drafting of product specifications and functional requirements analysis
• Client collaboration to gather and understand business requirements
• Use of SQL for investigation and reporting purposes on client databases
• New product and process configuration on client databases
• Assist with setting up of various tools such as accounting, valuation, payment interface tool sets
• Testing in an integrated environment in conjunction with internal and external development resources

Requirements for this Actuarial Implementation Consultant job in Pretoria:

• BSc degree in Actuarial and/or Financial Mathematics
• Minimum of 2 years working experience
• Must have excellent communications skills and be fluent in English, verbal and written
• Must be willing and dedicated to learning the processes that will be required to do the work
• Computer skills with SQL/C#/C++
• Ability to multi-task
• Attention to detail
• Fast learner

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You’ll be the person planning what we go off and build. Your contribution will be to support customer success in always producing value to clients. You’ll be supported by the team, by leadership & with technical builders. 
Requirements for this Systems & Business Analyst job in Cape Town:

• ±3-5 years of work experience in business analysis, process/industrial engineering, information systems
• Strong handle of process & “systems”
• Deep interest in business
• Eager to simplify the complexity of doing business, where possible
• Great with people & understanding of needs (i.e.: good and reading between lines – and at understanding what needs to be done)
• Understand the power of automation & templatization for acceleration / scale
• Excellent communicator – written & verbal
• Good record of delivery with small teams
• Tenacious & hungry to get things out on the other side
• Points awarded for people who operate to an Agile methodology
• Ability to translate business needs into technical execution
• Always learning. (Read: expert at knowing how to ‘ask questions’ & ‘evolve’)