Isuzu Motors Limited is a global automotive company founded in Japan in 1937, and headquarted in Tokyo. The company specialises in commercial vehicles, light commercial vehicles and diesel engines. In fact, Isuzu is the world’s largest producer of diesel engines, and has sold more than 85.1 million to date. Isuzu sells vehicles in over 120 markets and has ...
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Understanding of current policies and standards (Isuzu Way, Dealer Business Plans, Identity Standards and Fleet policy)
Must be able to travel
Need to be available to work extended hours over month end (including Saturdays)
Need to be available to Dealers and Fleet always, including after hours
Relationship focused and team player
Self motivating/ self starter
Goal orientated and target driven
Ability to communicate confidently at all levels of the organization (both internally and externally)and must have a good telephone,email,minutes and bulletin writing skills
Excellent people skills
Time management
Duties and Responsibilities
Assist dealer's in reaching their business plan objectives
Understand each dealer's respective market and local influences
Track dealer's profitability as it relates to the overall business and IMSAF(Isuzu Motors South Africa)
Track and review dealer sales performance and wholesale performance
Ensure a clear understanding of the applicable program and that all dealer's have the same understanding
Obtain dealer buy in and track dealer progress and encourage over achievement
Clear communication with dealer's and be easily accessible to dealer's
Dealer visits and/or virtual meetings as appropriate
Maintain existing business within your dealer area and look for further opportunities with new potential fleets
Liaise with dealer's to visit clients when appropriate or arrange visits to go on your own
Create and update fleet database and determine call cycles
In conjuction with the dealer, understand the client's requirements and look for possible solution
Ensure all fleet claims are up to date and have been submitted on time
Establish a direct customer link to IMSAF (Isuzu Motors South Africa) - could be with existing dealer customer or new customers
Understand and resolve clients concerns both internally and externally
Supply accurate marketing competitor intel by gathering opposition information from clients
Issue a clear agenda prior to visits or meetings and ensure adequate preparation prior to the meeting
Fleet registrations / SPA's to be processed and signed off
Understanding the customer purchase cycle and forecasting requirement in order to preempt our ability to supply
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