Business Process Engineer - Information Technology at Sappi

The main responsibilities of this job are:

Define business requirements for new IT solutions

• Review current state processes and identify problem areas, inefficiencies and control weaknesses. Proactively identify improvement opportunities.
• Educate/support business colleagues on current and future system capabilities/system solutions to drive continuous improvement.
• Provide specific business area subject matter input and facilitate the development of business requirements for new or improved business and system processes.
• Evaluate requirements against the business objectives of the specific functional area and highlight where the planned changes are misaligned.
• Prioritise and validate requirements and obtain approval as per the agreed framework for the scope of the solution.

Solution Design

• Evaluate and develop solution options to present to business.
• Develop detailed business process flows.
• Analyse the proposed changes against existing processes.
• Drive the development of a specific area’s functional specifications (business controls, system functions, information flows, system controls). Document business rules, the data dictionary/glossary and data models as applicable.
• Develop the transition plans including any parallel runs, phased roll-outs and change, and communication and training plans.
• Assist in the identification of risks and issues related to business requirements or the solution design.

Support delivery and implementation

• Provide input into system configuration activities.
• Analyse the impact of a requirement or scope changes and make recommendations to the business owners on how to mitigate it.
• Contribute to the development of the system testing approach, test cases, test data and testing scenarios (including regression and negative testing).
• Participate in user acceptance testing.
• Provide regular updates and reports to business owners.
• Assist with the deployment of a structured change plan including stakeholder updates, communication, training and training manuals.
• Support the business to track the benefits of the new solutions.
• Review problem logs and identifies the root causes of repetitive business issues.

The ideal candidate should have:

• B Degree in Information Science or Commerce
• 5-8 years business area or IT functional experience
• SAP system certification relevant to the specific business area would be an advantage

Closing Date: 5th, June 2022