Business Support Specialist at FNB South Africa

Job Description

• Research and development of growth opportunities within existing portfolios to unlocking new revenue opportunities
• Increased growth and volumes through successfully obtaining business opportunities
• Manage costs / expenses within approved budget to achieve cost efficiencies
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
• Identification of new lead opportunities within industries not previously pursued to be shared with the industry
• Support with target balancing and structuring by applying own Cash knowledge and understanding the impact of the limit requirements for the client to use our Online solutions
• Comply with governance in terms of legislative and audit requirements
• Manage Online Research as a project within various industry portfolio's with suitable reporting, access to information and monitoring of results and to proactively change of process if the required results are not being achieved
• Update systems with client information e.g. Siebel Pipeline, revenue reporting by inputting and assisting with creation of client presentations and supporting documentation to enable the Banking Specialist
• Identify and define specific tools or processes including standard MIS extracts and industry trends to enable tangible results to be provide to Banking Specialists
• Manage own development to increase own competencies