Business Supporter at Aspen Pharma Group

Description

• Provision of business support on all aspects of the area’s work.
• Coordination and execution of administrative functions within the quality area.

Requirements

Administrative support

• Provide input into work activities and priorities for the unit.
• Monitor adherence to schedules, organize and schedule meetings, monitor quality area activities, and plan and make travel arrangements.
• Prepare, compile and release documentation to external departments.
• Coordinate project and office services
• Performs advanced administrative, operational, customer support and computational tasks.

Process compliance (CAPAs, change, controls, deviations)

• Administer CAPAs requests.
• Coordinate the required tracking of change requests to SOPs and processes and assist in determining compliance with control process.
• Assist in analyzing deviation trends.
• Coordinate the required tracking of overdue CAPAs, CCs, deviations and internal audit reports and responses.

External audits management

• Coordinate audits relating to document and information management.
• Coordinate and provide support during external and customer and statutory external audits.

Management review, reporting and record keeping

• Assist in tracking and reporting on in country quality metrics.
• Assist in the gathering and consolidating/ compiling information required for reporting.
• Consolidate documents.
• Maintain and update records and systems as required.
• Retrieve documentation and records to facilitate query resolution.

Stakeholder relations

• Communicate with internal stakeholders to achieve work objectives, maintain relationships and to assist and convey information
• Schedule meetings with local suppliers

Skills Required

Background/experience

• 3 to 6 years of relevant experience
• Grade 12 Certificate

Specific job skills

• Broad working knowledge of concepts, terminology, and specialized admin requirements to support quality area.

Competencies

• Information Gathering
• Following Procedures
• Planning and Organizing
• Meeting Deadlines