Business Supporter - QC Central - Stability Management at Aspen Medical

Overview

• Provision of business support on all aspects of the area’s work
• Coordination and execution of administrative functions within the Stability area

Responsibilities

Administrative support

• Provide input into work activities and priorities for the unit
• Monitor adherence to schedules, organise and schedule meetings, monitor stability area activities, and plan and make travel arrangements
• Prepare, compile and release documentation to external departments
• Coordinate project and office services
• Performs advanced administrative, operational, customer support and computational tasks

Process compliance (CAPAs, change, controls, deviations)

• Administer CAPAs requests
• Coordinate the required tracking of change requests to SOPs and processes, and assist in determining compliance with control process
• Assist in analysing deviation trends
• Coordinate the required tracking of overdue CAPAs, CCs, deviations and internal audit reports and responses

External audits management

• Coordinate audits relating to document and information management
• Coordinate and provide support during external and customer and statutory external audits

Management review, reporting and record-keeping

• Assist in tracking and reporting on in-country stability metrics
• Assist in the gathering and consolidating / compiling information required for reporting
• Consolidate documents
• Maintain and update records and systems as required
• Retrieve documentation and records to facilitate query resolution

Stakeholder relations

• Communicate with internal stakeholders to achieve work objectives, maintain relationships and to assist and convey information
• Schedule meetings with local suppliers

Skills Required

• 3 to 6 years of relevant experience
• Grade 12 Certificate

Specific Job Skills

• Broad working knowledge of concepts, terminology, and specialised admin requirements to support Stability area

Competencies

• Information Gathering
• Following Procedures
• Planning and Organising
• Meeting Deadlines

Accountability & Decision Rights

• Provide guidance to and / or assist others on non-routine or escalated issues
• Check own work
• Develop methods, techniques, and analytical approaches
• Monitor adherence to schedules and report absences