Business Systems Administrator at Momentum Metropolitan Holdings Limited

Role Purpose    

• Proactively manage and maintain the servers, operating systems, hardware and networking equipment required for the business to function optimally.

Requirements    

• Grade 12 or equivalent qualification.
• Relevant IT qualification.
• 1-2 years’ relevant experience.
• 1-3 years' computer operator/support experience.
• Knowledge of client/server computing environment technologies.
• Knowledge of server operating systems and server management.
• Knowledge of performance analysis and tuning to increase throughput and reliability.
• Knowledge of Windows, Windows Server, VMware, Active Directory, Cisco or Extreme network equipment would be an advantage.

Duties & Responsibilities    

• Participate in the development of server usage policies and standards as and when necessary.
• Build, operate, maintain and troubleshoot servers and server infrastructure ensuring adherence to service level agreements and security standards.
• Perform regular database clean ups to ensure errors and inconsistencies.
• Monitor system logs and activity on servers and devices in line with business expectations.
• Plan new server deployments and document server builds to ensure that these respond to change and quality requirements.
• Install server-side software as and when needed ensuring that appropriate information is sent to users.
• Allocate and maintain system disks and memory and add and configure new workstations as and when needed.
• Manage Active Directory environment and create, add and manage users in line with business expectations.
• Provide 3rd Level support for IT requests and Help Desk tickets to ensure effective and timeously query resolution.
• Collaborate with other departments to identify and resolve performance issues and recommend corrective measures where possible.
• Evaluate and test new hardware and software for client/server applications to ensure stability and functionality.
• Monitor and maintain MS Exchange and resolve hardware and software system issues that arise to ensure continuity.
• Create and implement change management requests and install and configure systems according to approved change requests.
• Provide authoritative, expertise and advice to clients and stakeholders.
• Build and maintain relationships with clients and internal and external stakeholders.
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

Competencies    

• Examining Information.
• Team Working.
• Taking Action.
• Meeting Timescales.
• Checking Things.
• Interpreting Data.

Closing Date    

• 2026/03/12