Cabifit Store Manager (External Applications Only) at Cashbuild

Description:

• Protect and grow Market Share and profitably within Store in accordance with the Store, Area and Company Strategy.

 Requirement:

• Minimum 2 years’ experience in similar Position.
• Proficient in Microsoft Office Suite.
• Grade 12 with at least 3 (three) years related Retail / wholesale experience management experience or 5 (five) years related Retail / wholesale experience
• Experience in carpentry products and cutting & edging would be an advantage.
• Valid Driver’s License.
• Must have well developed Business Acumen.
• Must be able to work under pressure.
• Must be computer literate (Basic computer literacy).
• Must have strong Leadership Skills.
• Must have strong Administrative Skills.
• Must have own transport and cell phone.
• Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and / or neighbouring Countries legislation.
• Must have strong Human Resources Management Skills.
• Attention to detail.

Key Performance Area:
Sales

• Issuing and follow up of quotations to generate sales.
• Quote process and control Special Orders.
• Ensure estimations and cutting list correct and completed within the agreed timeframe.
• Conduct Competitor Analysis to ensure competitiveness of the Store.
• Ensure the minimising of wastage and customer complaints through accurate calibration of machines according to cutting list
• Ensure the minimising of wastage and customer complaints through accurate reading and interpreting of cutting lists
• Ensure that the performance of daily cleaning and preventative maintenance on machinery is carried out
• Promote Loyalty Programmes (VIC and Charge Card Customers).

Deliveries

• Manage an efficient delivery service and ensuring that the correct rates are charged.
• Ensure deliveries dispatched within the required time limit.
• Ensure delayed deliveries are communicated with Customer and appropriate arrangements made and agreed to with the Customer.

Grow and protect Profitable Market Share

• Achieve growth in markets share in your Store as as per company benchmarks
• Promote Customer Loyalty Programmes (e.g. VIC, Charge Cards, etc).
• Develop Action Plans proactively to protect your market where you trade when competitors enter the market.

Asset Control - Stock

• Order stock.
• Manage and control shrinkage within the Store.
• Manage Wall-to-Wall Stock-Take.
• Manage damage, obsolete and slow-moving stock items.
• Analyse security requirements and implement changes.

Customer Service

• Implementing and monitoring the Customer Service Strategy.
• Reliable, prompt Customer Delivery Service.
• Grow and maintain Customer and VIC client base.
• Recommend Range improvements to suite the market.
• Take action on Customer Surveys (implement Action Plans when required).
• Ensure effective Employee scheduling planned and implemented to provide exceptional Customer service.

Asset Control - Cash

• Manage Debtors
• Manage Petty Cash.
• Manage daily Banking.
• Manage shorts and overs.
• Manage Credit Cards.

Asset Control – Fixed Assets

• Maintenance and protection of racking and displays.
• Maintenance and protection of signage (internal & external).
• Maintenance of Forklift and Generator.
• Maintenance of cutting and edge machinery
• Maintenance and protection of IT Equipment and Telephone systems.
• Maintenance and protection of the Safe / Vault.
• Maintenance and protection of items listed on Asset Register.

Human Resource Management

• Recruit and Induct all Employees.
• Ensure Training and Development (certification and succession / back up plans) is in place for the Store.
• Manage manpower requirements in line with the Company benchmarks.
• Ensure open communication / relations with the Store Employee Forum.
• Manage Employee Relations.
• Manage the performance management processes.

Store Safety (OHASA) Standards

• Manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation.
• Ensure Checklists complete.
• Appointment of Safety and first aid Reps as per OHSA.
• Report Incidents to line manager & risk department
• Take immediate action on any non-compliance once identified.
• Record all OHASA incidents.
• Ensure all Forklift Operators have a valid Forklift Drivers Licence.
• Ensure all Workshop Staff are signed off as Compliant.
• Ensure safe working conditions of all safety equipment.

Profitability

• Manage the Store according to the Financial Model, benchmarks, and budgets.

Policies and procedures

• Monitor adherence of Company standard compliance in Store
• Implement and maintain controls and disciplines.
• Implement Corrective Action Plans (PIP) where necessary.

Quality control

• Ensure the minimising of wastage through effective quality control of the cutting and edging process and accurate calibration of machines according to cutting list
• Ensure the minimising of wastage through effective quality control of the reading and interpreting of cutting list

Estimating

• Perform accurate estimating calculations according to the customer specifications
• Provide accurate estimates to the customer
• Provide accurate picking / cutting lists as per customer requirements and estimation performed