Starke Ayres: Horticulture Supervisor - Cape Town at Plennegy Group

RESPONSIBILITIES:

• Monitors and controls purchases, quality, pricing, labelling, promotions and displays of all horticultural products.
• Regularly plans, negotiates and implements promotions.
• Ensures that stock levels are always maintained at acceptable levels in line with seasonal requirements.
• Monitors and analyses stock movement.
• Evaluates product range on an ongoing basis and recommends suitable alternatives as requested.
• Ensure that all plants are regularly fed, watered, pruned, and staked when necessary and are maintained in the highest quality.
• Identify problem areas regarding plants.
• Advise sales assistant of application of fertilizers / insecticides / herbicides in the garden centre as and when required.
• Provide input with regards to monthly and/or seasonal newsletters for customers.
• Always provides good customer service.
• Assists customers with product selection and answers customer queries giving assistance wherever necessary.
• Provides prompt feedback to customers regarding outstanding queries, within the time frames requested.
• Assumes responsibility for the security and safekeeping of all stock in the garden centre.
• Plan purchases in line with budgeted forecasts and sales history.
• Negotiate best price, terms, quality, and most cost-effective mode of transport.
• Ensures that stock levels are always maintained at acceptable levels in line with seasonal requirements.
• Expedite orders weekly and review quantities required & delivery dates.
• Oversee the receiving of deliveries of plants, ensuring correct plants received and that the quality is of the highest standard.
• Ensure that sales staff provides excellent, professional customer service always, ensuring positive shopping experience.
• Ensure that all company procedures are executed in the correct manner by sales staff.
• Assume the role of acting manager over weekends and as required.

REQUIREMENTS:

• Diploma / Degree in Horticulture (Essential)
• 3+ years’ experience in retail and management / horticulturist (Essential)
• Time Management Skills
• Retail Hours including Saturdays and Sundays
• Excellent on Systems
• Methodical and Organised