Openings at Cashbuild

Description:

• Administrate Payroll payments and processes.

Requirement:

• Minimum Grade 12 or NQF 4
• Ability to communicate in English
• Communication skills
• Previous experience (minimum 1 year) an advantage (full training will be provided)
• Valid ID or passport with applicable work permit
• Communicate with Internal Customers

Key Performance Area

Third party payments

• Meet deadlines for payments
• Compile reports and do EFT Payments
• GL recons to have no outstanding issues longer than 60 days.

Queries

• Give feedback within Standard query deadline and escalate if necessary
• Keep record on queries and give feedback to Management

Payment of Payroll Salaries

• Meet deadlines & Cut-off dates (Payroll/Casuals/ Driver's and ad hoc projects)
• Accuracy of data input & variable links (Personal / Bank)
• Know and Comply with Statutory Requirements
• Verify integrity of data received
• Verify compliance to Salary Bands
• Manage ad hoc payments.

Administration & Record Keeping

• New Employee file checklist must be completed within set deadlines.
• Meet external and internal audit standards and requirements
• Update and maintain Leave Management records (Sick, WCA, Disability, Annual, Excessive Leave, Forfeit Leave)
• Filing to be up to date on and around your desk & the strong room area.
• Benefits reporting & Administration. (Death/Disability, Terminations & Funeral Claims)

Reporting

• Monthly reporting to Line Managers/Divisional Managers & Store Managers
• Third party & Garnishee Payments
• Pro-active reporting of Overtime, Leave, Disability & Sick Leave

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Description:

• Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirement:

• Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or
• Grade 12 without related work experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Valid South African ID or work permit
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays
• Must be able to work under pressure

Key Performance Area:
Customer Service

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints

Merchandising Standards

• Bulk stock area to be merchandised safely and according to Store layout plan
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.

Housekeeping

• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule

Safety (OHSA) Requirements

• Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility
• Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
• Report any discrepancies to the Store Manager

Manage Stock Loss

• Report damaged stock within area of responsibility to Store Manager

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Description:

• Protect and grow Market Share and profitably within Store in accordance with the Store, Area and Company Strategy.

 Requirement:

• Minimum 2 years’ experience in similar Position.
• Proficient in Microsoft Office Suite.
• Grade 12 with at least 3 (three) years related Retail / wholesale experience management experience or 5 (five) years related Retail / wholesale experience
• Experience in carpentry products and cutting & edging would be an advantage.
• Valid Driver’s License.
• Must have well developed Business Acumen.
• Must be able to work under pressure.
• Must be computer literate (Basic computer literacy).
• Must have strong Leadership Skills.
• Must have strong Administrative Skills.
• Must have own transport and cell phone.
• Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and / or neighbouring Countries legislation.
• Must have strong Human Resources Management Skills.
• Attention to detail.

Key Performance Area:
Sales

• Issuing and follow up of quotations to generate sales.
• Quote process and control Special Orders.
• Ensure estimations and cutting list correct and completed within the agreed timeframe.
• Conduct Competitor Analysis to ensure competitiveness of the Store.
• Ensure the minimising of wastage and customer complaints through accurate calibration of machines according to cutting list
• Ensure the minimising of wastage and customer complaints through accurate reading and interpreting of cutting lists
• Ensure that the performance of daily cleaning and preventative maintenance on machinery is carried out
• Promote Loyalty Programmes (VIC and Charge Card Customers).

Deliveries

• Manage an efficient delivery service and ensuring that the correct rates are charged.
• Ensure deliveries dispatched within the required time limit.
• Ensure delayed deliveries are communicated with Customer and appropriate arrangements made and agreed to with the Customer.

Grow and protect Profitable Market Share

• Achieve growth in markets share in your Store as as per company benchmarks
• Promote Customer Loyalty Programmes (e.g. VIC, Charge Cards, etc).
• Develop Action Plans proactively to protect your market where you trade when competitors enter the market.

Asset Control - Stock

• Order stock.
• Manage and control shrinkage within the Store.
• Manage Wall-to-Wall Stock-Take.
• Manage damage, obsolete and slow-moving stock items.
• Analyse security requirements and implement changes.

Customer Service

• Implementing and monitoring the Customer Service Strategy.
• Reliable, prompt Customer Delivery Service.
• Grow and maintain Customer and VIC client base.
• Recommend Range improvements to suite the market.
• Take action on Customer Surveys (implement Action Plans when required).
• Ensure effective Employee scheduling planned and implemented to provide exceptional Customer service.

Asset Control - Cash

• Manage Debtors
• Manage Petty Cash.
• Manage daily Banking.
• Manage shorts and overs.
• Manage Credit Cards.

Asset Control – Fixed Assets

• Maintenance and protection of racking and displays.
• Maintenance and protection of signage (internal & external).
• Maintenance of Forklift and Generator.
• Maintenance of cutting and edge machinery
• Maintenance and protection of IT Equipment and Telephone systems.
• Maintenance and protection of the Safe / Vault.
• Maintenance and protection of items listed on Asset Register.

Human Resource Management

• Recruit and Induct all Employees.
• Ensure Training and Development (certification and succession / back up plans) is in place for the Store.
• Manage manpower requirements in line with the Company benchmarks.
• Ensure open communication / relations with the Store Employee Forum.
• Manage Employee Relations.
• Manage the performance management processes.

Store Safety (OHASA) Standards

• Manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation.
• Ensure Checklists complete.
• Appointment of Safety and first aid Reps as per OHSA.
• Report Incidents to line manager & risk department
• Take immediate action on any non-compliance once identified.
• Record all OHASA incidents.
• Ensure all Forklift Operators have a valid Forklift Drivers Licence.
• Ensure all Workshop Staff are signed off as Compliant.
• Ensure safe working conditions of all safety equipment.

Profitability

• Manage the Store according to the Financial Model, benchmarks, and budgets.

Policies and procedures

• Monitor adherence of Company standard compliance in Store
• Implement and maintain controls and disciplines.
• Implement Corrective Action Plans (PIP) where necessary.

Quality control

• Ensure the minimising of wastage through effective quality control of the cutting and edging process and accurate calibration of machines according to cutting list
• Ensure the minimising of wastage through effective quality control of the reading and interpreting of cutting list

Estimating

• Perform accurate estimating calculations according to the customer specifications
• Provide accurate estimates to the customer
• Provide accurate picking / cutting lists as per customer requirements and estimation performed

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Description:

• Assist customers with product inquiries and purchases. Process sales transactions accurately and efficiently. Maintain a clean and organized sales counter and showroom. Monitor inventory levels and restock merchandise as needed

Requirements:

• Grade 12 or equivalent NQF 4 qualifications.
• 1 year sales experience in a hardware retail, wholesale or similar environment
• 1 year carpentry experience would be advantageous
• Ability to perform basic calculations accurately.
• Well developed problem solving and analytical skills
• Must be willing to work shifts, weekends, and Public Holidays.
• Must be able to work under pressure.

Key Performance Area

• Accurate processing of order request received from customers
• Accurate processing of sales made by customers
• Accurate receipt of payments received and related banking processes
• Provide reliable, prompt Customer Service.
• Advise Customers correctly on product.
• Assist Customer with any product queries.
• Assist with Customer complaints timely.
• Must be available in area of responsibility.
• Assist in other departments as and when required
• Product knowledge on all products and services offered
• Assist with packing stock away as per allocated bins.
• Ensure stock is merchandised immediately after being received.
• Ensure sales counters is kept free of stock and in a presentable manner.
• Safety (OHSA) compliance (e.g. use of safety gear, ensure Customer, and Employee safety) within area of responsibility.
• Stock in area of responsibility is to be merchandised in a safe manner ensuring the safety of Customers and Employees
• Be aware of suspicious behaviours or people and report any suspicions to Management.
• No product to be loaded for a customer without proof of purchase or required documentation

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Description:

• Board Cutting and Edging Supervisor is responsible for monitoring cutting & edging operations, quality and smooth running of cutting & edging processes. He/she needs to supervise and coordinate activities of workers engaged in cutting& edging fabric as per customer specifications so to minimise losses to the company. Responsible for the maintenance on all machinery.

Requirement:

• Grade 12 or equivalent NQF 4 qualifications.
• 2 years carpentry experience would be advantageous
• 2 years managerial or supervisory experience would be advantageous
• 1 year experience working with cutting and edging machinery would be advantageous
• Ability to perform basic calculations accurately.
• Well-developed problem solving and analytical skills
• Must be willing to work shifts, weekends, and Public Holidays.
• Must be able to work under pressure.

Key Performance Area:
Description

• Minimise wastage and customer complaints through accurate calibration of machines according to cutting list
• Minimise wastage and customer complaints through accurate reading and interpreting of cutting lists
• Perform daily cleaning and preventative maintenance on machinery
• Provide reliable, prompt Customer Service.
• Ensure effective Employee scheduling planned and implemented to provide exceptional Customer service.
• Advise Customers correctly on product.
• Assist Customer with any product queries.
• Assist with Customer complaints timely.
• Must be available in area of responsibility.
• Assist in other departments as and when required
• Ensure area of responsibility is packed neatly and free of obstacles,
• Ensure stock is merchandised immediately after being received.
• Safety (OHSA) compliance (e.g. use of safety gear, ensure Customer, and Employee safety) within area of responsibility.
• Adherence to machinery specifications and safety standards
• Stock in area of responsibility is to be merchandised in a safe manner ensuring the safety of Customers and Employees
• Be aware of suspicious behaviours or people and report any suspicions to Management.
• No product to be loaded for a customer without proof of purchase or required documentation.