Cashbuild is the largest retailer of building materials and associated products, selling directly to cash-paying customers through its 255 (and growing) stores in South Africa, Namibia, Lesotho, Botswana, Swaziland, Malawi and Zambia. Cashbuild which employs 4 738 people, comprises Cashbuild Limited and the operating subsidiaries registered in the abovementi...
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Assist customers with product inquiries and purchases. Process sales transactions accurately and efficiently. Maintain a clean and organized sales counter and showroom. Monitor inventory levels and restock merchandise as needed
Requirements:
Grade 12 or equivalent NQF 4 qualifications.
1 year sales experience in a hardware retail, wholesale or similar environment
1 year carpentry experience would be advantageous
Ability to perform basic calculations accurately.
Well developed problem solving and analytical skills
Must be willing to work shifts, weekends, and Public Holidays.
Must be able to work under pressure.
Key Performance Area
Accurate processing of order request received from customers
Accurate processing of sales made by customers
Accurate receipt of payments received and related banking processes
Provide reliable, prompt Customer Service.
Advise Customers correctly on product.
Assist Customer with any product queries.
Assist with Customer complaints timely.
Must be available in area of responsibility.
Assist in other departments as and when required
Product knowledge on all products and services offered
Assist with packing stock away as per allocated bins.
Ensure stock is merchandised immediately after being received.
Ensure sales counters is kept free of stock and in a presentable manner.
Safety (OHSA) compliance (e.g. use of safety gear, ensure Customer, and Employee safety) within area of responsibility.
Stock in area of responsibility is to be merchandised in a safe manner ensuring the safety of Customers and Employees
Be aware of suspicious behaviours or people and report any suspicions to Management.
No product to be loaded for a customer without proof of purchase or required documentation
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