Call Center Sales Consultant at Cartrack

Introduction
Are you a go-getter, motivated to achieve results and up for a challenge? Are you skilled at selling cars? We’re a world-leading smart mobility tech company with over 1,300,000 subscribers across 23 countries, and we’re looking for a Vehicle Sales person to join our team. Main purpose of the role is to sell cars for the Selling department of Carzuka.

Job description

• Ensure that monthly targets are met and/exceeded
• Ensure leads are tended to timeously
• Good understanding of motor vehicles
• Previous motor insurance sales experience is advantageous
• Follow up with clients
• Conduct test drives
• Complete vehicle purchasing process
• Understand the value and have an in-depth understanding of Carzuka’s goal.Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend training to improve knowledge and performance level

Minimum requirements

• National Senior Certificate / Grade 12
• Experience in the motor industry
• Experience in used vehicle selling
• Target driven
• Excellent communication skills
• Excellent Attention to detail
• Strong Negotiation skill