Call Centre Agent at Macsteel June, 2026

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- Call Centre Agent at Macsteel
- View Jobs in Engineering / Technical / View Jobs at Macsteel
Posted: Jun 8, 2026

Deadline: Jun 15, 2026
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We take a conservative trading approach that is focused on the fundamentals and structure of the trade, supported by an experienced back-office team that provides top-notch service through to trade completion. We focus on counterparties who are leaders in their markets, are financially stable, and understand international trade. We provide them with a ra...
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Call Centre Agent
- Job Type Full Time
- Qualification Matric
- Experience 1 - 2 years
- Location Gauteng
- City Boksburg
- Job Field Customer Care, Success and Service
Job Advert Summary
- We are looking for a call centre agent to coordinate and diagnose the process flow of the IT support function within the organization by escalating calls logged to the relevant support function for resolution.
Minimum Requirements
Required Qualifications / Experience
- National Senior Certificate - essential
- 1 – 2 years Call centre experience
- Computer literate
- Experience working on systems (SAP) – advantageous
Duties and Responsibilities
Job Specification
- Act as first line support by responding to queries
- Follow agreed procedures to identify and register incidents and/or queries
- Gather and escalate information to appropriate service providers to ensure customer resolution
- Monitor and follow-up on unresolved calls
- Provide regular feedback to customers with regards to call status
Deadline:15th June,2026
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Method of Application

Interested and qualified? Go to Macsteel on macsteel.erecruit.co to apply

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Call Centre Agent at Macsteel

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