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  • Posted: Jul 1, 2022
    Deadline: Jul 15, 2022
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  • MiWay is a licenced short-term insurer and financial services provider, offering customers a range of non-life insurance products including motorhousehold 

    Call Centre Quality Analyst III

    What will you do?

    Up for a new challenge, feel you can make a difference? The Investigations department is looking for an enthusiastic individual who would like to join the Investigation Team as a Claims Investigations Call Miner Coach

    What will make you successful in this role?

    • Grade 12/Standard 10/NQF 4
    • Minimum 2 years administrative experience 
    • Minimum 1year claims investigations experience

    Knowledge and Skills

    • Call monitoring and assessments
    • Coaching and developing consultants
    • Training
    • Process management and standards alignment
    • Reporting

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to MiWay Insurance Limited on careers.sanlamcloud.co.za to apply

    Build your CV for free. Download in different templates.

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