Cashier Development Administrator - Midrand at Dis-Chem Pharmacies

Dis-Chem Pharmacies has an opportunity available for a Cashier Development Administrator at our Head Office in Midrand. The primary responsibility will be to provide administrative support to the Cashier Development team and relevant stakeholders.

Minimum Requirements…

Essential:

• Grade 12 – Senior Certificate 
• Minimum 1 – 2 years’ experience working as a Cashier or Senior Cashier within a retail environment

Advantageous:

• Certificate in Administration or Facilitator qualification.
• Minimum 1 year administration experience

Job Specification…

• Administer general office management such as ordering stationary, training equipment and consumables as required
• Organise team calendar including the training calendar and coordinate training schedule and training venues
• Track all department invoice payments and ensure the invoice spreadsheet is updated accurately
• Maintain a stock/asset register for training equipment and consumables
• Administrate travel arrangements for the team such as accommodation, flights, and car hire ensuring that all travel bookings are timeously submitted and sign off by the Group Cashier Development Manager and the HR Director
• Collaborate with the team to review cashier training manuals
• Capture and maintain an accurate record of all cashier training activities and submit timeously to Management
• Respond to and assist any stakeholder with any query related to Cashier Training on SF, including Stores and Managers
• Ensure heat calls are attended to and closed timeously in line with the department SOP
• Escalate Heat calls not closed within 48 hours to System Facilitator and Group Cashier Development Manager
• Consolidate and distribute weekly Heat call reports to managers
• Capture all relevant training data into Success factors weekly
• Provide an excellent HR customer service by acting as a point of contact for Cashier Development general queries from internal and external customers through all forms of communication
• Ensure effective verbal and written communication with all relevant stakeholders in a speedy and timeous manner
• Inform management of any discrepancies regarding systems, documentation, or any unresolved issues
• Adhere to Dis-Chem Policies, Code of Conduct, and Standard Operating Procedures
• Adhere to Health and Safety rules and regulations

Competencies

Essential:

• General office administration
• Cashier Operational Knowledge
• English – Read, Write and speak well
• Computer Skills – Microsoft Office: Word, Excel, PowerPoint and Outlook
• Advanced till operations
• Trustworthy and honest
• Attention to detail
• Time management and deadline driven

Advantageous:

• Cashier Operation
• Retail Systems background
• SAP knowledge