CCR Administrator at IGrow Wealth Investments

• If you are solution-driven, have excellent communication skills and thrive in a fast-paced environment — this role is for you.

To qualify for this position, you need:

• Matric.
• Minimum 2 years of experience in a similar role.
• Excellent communication skills.
• Telephone etiquette.
• The ability to multi-task and stay organized.
• Familiar with CRM systems and practices.
• Familiar with G Suite (Gmail, Calendar, Google docs, Google sheets, etc.)
• Experience in the property industry beneficial.
• Valid drivers license and own vehicle.

Duties and responsibilities include, but not limited to:

• Contact clients to reconfirm scheduled property viewings.
• Ensure clients are reminded of date, time, and location.
• Update any changes or cancellations promptly.
• Call clients who attended viewings to gather feedback.
• Follow up with clients who did not attend (no-shows).
• Reschedule appointments where necessary.
• Maintain and update the daily/weekly viewing schedule.
• Adjust bookings based on availability and client requests.
• Liaise with agents or consultants regarding appointments.
• Ensure all parties are informed of schedule changes.
• Provide updates on client attendance and feedback.