Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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We are seeking a skilled and experienced CCTV Controller to monitor and operate our closed-circuit television (CCTV) systems. The ideal candidate will be responsible for ensuring the security and safety of our premises by effectively monitoring and controlling CCTV cameras to detect any suspicious behavior or security breaches. The CCTV Controller will work closely with security personnel and report any incidents or issues in a timely manner.
Key Responsibilities:
Monitor multiple CCTV screens and cameras to detect any suspicious activity or security breaches
Operate cameras to focus on specific areas or individuals
Report any incidents, issues, or unusual activities to security personnel or relevant authorities
Maintain accurate records of all CCTV activities and incidents
Conduct regular checks and inspections of CCTV equipment to ensure proper functioning
Assist security personnel in troubleshooting and resolving technical issues with CCTV systems
Work closely with law enforcement agencies during investigations or incidents as required
Adhere to all company policies and procedures related to security and surveillance
Qualifications:
Matric certificate
Valid Psira Certificate (Grade A-B)
Proven experience working as a CCTV Controller or in a similar role
Strong understanding of CCTV technology and systems
Ability to multitask and work effectively under pressure
Excellent communication and observation skills
Familiarity with relevant laws, regulations, and standard operating procedures related to CCTV surveillance
Ability to work flexible hours, including nights, weekends, and holidays
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