CCTV Investigator at Fidelity Services Group

• The main purpose of the position is to ensure Surveillance operations and report on it.

Minimum Requirements:

• Matric certificate, or Grade 11, PSIRA Grade A registration and accreditation.
• At least 3 years’ experience in the security industry
• People management experience.
• Administration, interpersonal communication, and client liaison skills are required.
• Strong planning, leadership, organizational skills as well as good interpersonal and communication skills are essential.
• Fluent in Afrikaans and English.
• Fully computer literate (Outlook, Excel, Word, What’s App) and can work their way around and understand when being taught how to use other software programs
• Must have CCTV experience
• Must be Medically Fit
• Must be able to work shifts
• Pass polygraph test quarterly
• Clear criminal record
• Must able to write reports and incidents

Key Performance Areas: (not totally inclusive):

Main duties & Responsibilities:

• Establish and sustain effective risk management.
• Establishment and maintenance of an effective information network to investigate prioritized crime threats.
• Establish and sustain an effective risk management process in allocated micro work environment to identify and reduce crime enabling factors.
• Complying with Standard Operating Procedures of the Site.
• Managing all aspects of the control room.
• Updating the incident register daily.
• Able to exercise and maintain discipline.
• Key Control

Behavioural Competencies:

• Critical Thinking
• Self-discipline
• Active Listening
• Complex problem solving
• Social Perceptiveness
• Good communication, planning and organizing skills.
• Ability to work independently and with own initiative.