Cellular Associate at Mr Price Group

Purpose

Mr Price Money is looking for an energetic person who is passionate about retail, investigations, who is analytical and has an eye for detail.

The Cellular Associate is responsible for reaching sales targets by approaching customers and selling cellular products to customers in store.

key Responsibilities

Customer Experience & Sales:

• Engage with prospective customers to present information and explain available products
• Persuades potential customers to purchase a product
• Explain products and prices, and answer questions from customers
• Drive sales through upselling products based on customer's needs analysis and preferences
• Maintain updated knowledge on all product related concepts

Administration:

• Facilitate and manage the out-of-box failures (OBF) and repair policies
• Efficiently perform department tasks including daily stock hazard counts, creating merchandise displays, remerchandising, pricing markdowns according to the planogram, transferring merchandise, inventory control, and processing transactions
• Maintain cellular kiosk including updating display, ensuring tidiness at all times
• Facilitate stock receiving process and ensure all merchandise is represented on the floor
• Train customers on the set-up, operation, and maintenance of mobile devices and accessories

Requirements

Education:

• Grade12

Experience:

• 1-2 years relevant experience in a similar role

Knowledge/ Skills:

• Sales
• Customer orientation
• Attention to detail
• Problem solving