Change Analyst/Junior Change Lead at Ovations Technologies

About the job

• We are seeking a highly skilled and proactive Change Analyst / Junior Change Lead to support IT-driven change initiatives across the organisation. This role is suited for someone with at least 5 years experience working on technical projects, who can confidently operate at the intersection of change management, stakeholder engagement, and solution adoption.
• The successful candidate will work closely with project teams, business stakeholders, and end users to ensure smooth transitions, drive user adoption, and support long-term sustainability of change.

Key Responsibilities

• Collaborate with project managers, business analysts, and technical teams to understand project scope and impact. 
• Develop and execute change management plans, including communication, training, and engagement strategies. 
• Identify key stakeholders and ensure effective engagement throughout the project lifecycle. 
• Assess change readiness and conduct impact assessments. 
• Prepare change communication materials and coordinate change-related workshops or briefings. 
• Track adoption metrics and manage resistance through clear action plans. 
• Ensure alignment with organisational change frameworks, methodologies, and best practices. 
• Support the delivery of training material and end-user support strategies. 
• Monitor and report on change progress, risks, and issues to project leadership. 

Minimum Requirements

• 5+ years experience in a Change Analyst or Junior Change Lead role on technical/IT projects. 
• Proven track record working on medium to large-scale IT change initiatives. 
• Strong understanding of change management principles, methodologies (e.g., PROSCI, ADKAR, or similar), and tools. 
• Ability to work with both technical and non-technical stakeholders. 
• Excellent communication, facilitation, and stakeholder engagement skills. 
• Strong documentation and reporting capabilities. 
• Self-starter with the ability to work independently in a fast-paced environment. 

Preferred Qualifications

• Certification in Change Management (e.g., PROSCI, APMG). 
• Experience with Agile or hybrid project environments. 
• Exposure to enterprise systems such as SAP, ServiceNow, or CRM platforms.