Change and Communications Specialist at Unilever

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Developing, leading and executing change and communications activities associated with the products & servicesdelivered by the team.

KEY ACCOUNTABILITIES:

• Initiate the creation of and monitor the D&A Market team’s change and communicationsprogramme as well as the UniOPS in Market programme.
• Advise and support UniOPS inMarket Lead, D&A Market Lead and team in developing and executing change and communications activities.
• Support in communication of the team’s products and services 
• Provide and maintain the change management plan in line with Unilever Change Management methodology.
• Ensure alignment of all change and communications plans to D&A Global, UniOps, and Market plans. 
• Execute ongoing stakeholder assessment & stakeholder management plan.
• Execute change management strategy, plan and change impact assessment.
• Execute communications strategy and plan.
• Develop and distribute appropriate communication materials (e.g. stakeholder updates, newsletters).

Experiences & Qualifications

​​Essential​

• ​Holder of a Degree in Corporate Communications, Organizational Change Management or equivalent from a recognized institution
• ​5+ years of change and communications experience in a frontline/service delivery team
• ​Experience of leading and implementing change and communications and technology transformation programmes
• ​Understanding and practice of Detailed Change Impact Assessments
• ​Experience with Stakeholder Mapping and Engagement
• ​Experience of project management
• ​Excellent Organizational and Planning Skills
• ​Excellent Communication, Writing Skills
• ​Excellent Presentation Skills
• ​Excellent Workshop Planning Skills
• ​Good Multimedia experience - ability to put together visually appealing Communication deliverables (from posters and 1-page briefs to perhaps shot clips and videos.
• ​Self-directed
• ​Able to organise self and others well
• ​Able to appropriately tailor and execute to outlined methods while
• ​Attends to detail with meticulousness
• ​Resilient, creative and resourceful when faced with issues or constraints.
• ​Positive, “can do” attitude.
• ​Able to work with ambiguity and detail
• ​Able to build relationships, to interact and collaborate with colleagues who may have different priorities and agendas.
• ​Enjoys, and can flex and thrive in situations with a high degree of uncertainty, complexity and ambiguity.

​Preferred​

• ​Certification in Change Management
• ​Experience in Agile approach to Project Management
• ​Experience of working on complex Transformation projects with elements of software implementation and process change
• ​Experience of working well remotely with geographically-dispersed team
• ​Experience with Agile working and projects

Skills

• ​​Agile Delivery Change management
• ​Communications strategy
• ​Communications management
• ​Campaign management
• ​Project management
• ​Presentation development
• ​Impact assessment
• ​Relationship management
• ​Facilitation
• ​Influencing
• ​Networking
• ​Project planning
• ​Stakeholder management
• ​Training needs assessment

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.