Change and Release Specialist (Sandton) at Blue Label Telecoms

Job Purpose

• Are you passionate about delivering seamless technology changes with minimal disruption?
• Do you thrive in a dynamic environment, orchestrating complex software releases and cloud deployments?
• Blue Label Telecoms is looking for a Change & Release Specialist to join our high-performance technology team!
• In this role, you will be the key driver in planning, coordinating, and executing IT changes and software releases.
• You'll ensure efficient, secure, and reliable deployment into production using ITIL 4 best practices.

Key Responsibilities

• Change Enablement: Evaluate, coordinate, and manage change requests. Facilitate Change Advisory Board (CAB) meetings.
• Release Management: Own the release lifecycle, from planning to post-release validation and documentation.
• Deployment Coordination: Lead deployment activities, including rollback strategies and resource scheduling.
• Cloud CI/CD Pipelines: Build and maintain automated pipelines using tools like Terraform, Kubernetes, and Helm.
• Monitoring & Compliance: Implement monitoring tools (e.g., Prometheus, Datadog) and ensure secure deployments (SOC2, ISO 27001).
• Networking & Infrastructure: Troubleshoot and support DNS, load balancers, VPCs, and cloud networking policies.
• Stakeholder Engagement: Act as a communication bridge between dev, QA, ops, and business stakeholders.

Requirements

Competencies

• Strong analytical and problem-solving mindset
• Excellent communication and stakeholder management
• Ability to manage multiple priorities in a fast-paced environment
• Security awareness and experience with DevSecOps tools
• Detail-oriented, organized, and self-motivated
• Team-oriented and collaborative attitude

Education

• Matric - Essential
• Bachelor’s degree in IT, Computer Science, or related field

Experience

• 5+ years’ experience in release/change management, DevOps, or cloud infrastructure
• Experience with AWS, Azure, or GCP; CI/CD tools; Kubernetes and container orchestration
• Knowledge of Agile methodologies, SDLC, and version control systems (e.g., Git)
• Familiarity with ITIL frameworks (certification preferred)