Change Management Specialist (2965) at The South African National Roads Agency (SANRAL)

MINIMUM QUALIFICATIONS/ REQUIREMENTS:

• B. Degree in Human Resource Management, Business management, Communications, Marketing, or equivalent NQF 7 qualifications
• Change Management Certification or Accreditation
• 5 years min relevant experience and knowledge of change management principles, methodologies and tools in medium to large-scale organisational change.

KEY RESPONSIBILITIES AND DUTIES:

Facilitate the implementation of Change Management and Communication Strategies

• Apply a structured change management approach and methodology for the people impacts of change due to process development, transformation and/or technology implementation.
• Work with respective Project Managers to ensure that project teams are onboarded and trained, and business resources are upskilled appropriately.
• Conduct readiness assessments, evaluate results, and present findings to relevant stakeholders
• Identify potential people side risks and anticipated points of resistance and develop plans to mitigate or address concerns.
• Coach managers and supervisors through change and act as a liaison in connecting relevant parties and stakeholders.
• Administer measurement systems to track adoption, utilization, and proficiency of individual changes.
• Act as primary contact to address any issues and queries on change management and communication activities.

Develop Change Management and Communication Plan

• Develop Change Management and Communication plans and interventions to ensure successful change adoption.
• Create engagement plans and material across the various projects, specific focus on creation and execution of communication plans
• Ensure that Change Management plans and approach/methodology align with project plan and approach/methodology.

Ensure effective communication for change initiatives

• Develop and deliver high-quality written content for internal channels, in support of agreed change initiatives.
• Create and facilitate change awareness interventions.
• Partner with the Internal Communications to ensure effective communication and consultation processes and to build employee engagement.
• Communicate constructively with Departments and relevant stakeholders.
• Track and report on change management adoption and successes.

Closing date for applications: 23 June 2026