Change Management Specialist (Centurion) at AVBOB South Africa

Description

• We are seeking a Change Management Specialist to join our Organisational Development team and play a key role in shaping the future of our organisation. You will be responsible for managing and facilitating the process of change within the Group. This includes planning, implementing, and guiding individuals and teams through changes to minimise disruptions and to achieve successful outcomes.
• You will be working for a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organisation that values employee development and rewards excellent performance.

YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:

Change Management Strategy & Planning

• Lead the development and execution of change management strategies for major organisational transformations, system implementations, and process changes.
• Conduct assessments to identify change readiness and develop tailored strategies to mitigate resistance and foster engagement.
• Partner with senior leaders and project managers to align change initiatives with business goals and ensure successful outcomes.
• Provide expert guidance on best practices for change management including organisational design, stakeholder engagement, communication strategies and training needs.

Stakeholder Engagement & Communication

• Develop and implement communication plans to ensure transparency throughout change initiatives.
• Collaborate with stakeholders to understand concerns and translate them into effective change strategies.
• Build strong relationships with key decision-makers and business units.
• Create engaging content for internal communications, including reports, newsletters, and presentations.

Training & Development

• Design and deliver training programs to equip employees with the skills needed for successful change adoption.
• Partner with Learning and Development to facilitate workshops and sessions that help teams build resilience, adaptability and leadership capabilities in times of change.
• Identify and address gaps in organisational capabilities through targeted learning interventions.

Change Impact & Risk Assessment

• Conduct thorough assessments of the impact of change initiatives on various organisational levels and functions.
• Identify potential risks and develop mitigation strategies to minimise disruption and ensure smooth transitions.
• Monitor and track the progress of change initiatives, adjusting as necessary to stay on track and achieve desired outcomes.

Change Adoption & Sustainability

• Develop strategies to drive employee adoption of new processes, systems, and technologies, ensuring long-term success and sustainability.
• Foster a culture of continuous improvement by identifying lessons learned and applying them to future change efforts.
• Measure and report on the effectiveness of change initiatives, using data and feedback to continuously improve change management practices.

Organisational Development Initiatives

• Lead and support OD initiatives to enhance the Group’s effectiveness, employee engagement and performance.
• Drive employee engagement programs, including surveys, feedback loops, and action plans to address areas for improvement.
• Promote inclusivity, diversity, and culture transformation in collaboration with HR and leadership teams.

Leadership & Team Collaboration

• Mentor and coach junior change management specialists, providing guidance and support to develop their skills and expertise.
• Lead cross-functional teams to ensure alignment across departments and business units during change initiatives.

Culture transformation

• Participate in the rollout and reinforcement of culture initiatives aligned with the Group's values and strategic intent
• Assist in communicating culture change initiatives and gathering feedback.
• Support the measurement of cultural shifts through assessments and employee feedback mechanisms.

Requirements

• Diploma / B-Degree in Human Resources, Industrial Psychology, or a related field (NQF Level 7).
• 5-10 years relevant experience in change management
• Strong knowledge of methodologies like ADKAR, Kotter’s 8-Step Process, and OD interventions
• Prosci or similar change management certification is highly desirable.