IQbusiness is the largest independent management consulting firm in South Africa. Since 1998, we have helped our clients solve their problems by providing innovative, fast and cost-effective solutions. Our methods and frameworks, drawn from our 20 years of international and local experience, allow us to deliver client value early and continuously
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The Senior Change Manager for the Minimum Viable Automation (MVA) Programme plays a critical role in driving successful adoption of redesigned finance processes and tools following recent system changes.
This position focuses on developing and executing a robust change management strategy across multiple workstreams, including tax process automation, investment data optimisation, and other key improvements within Group Finance. This role requires 3 days of in-office presence in Cape Town.
Key Responsibilities
Develop and implement an end-to-end change management plan for all MVA workstreams.
Conduct stakeholder analysis to identify key influencers and the impacted team’s post-restructure.
Design and execute an integrated communication and engagement plan to ensure optimal participation from Group Finance SMEs and Segment Finance teams.
Draft and maintain a view of the change landscape for Group and Segment Finance teams.
Perform impact assessments on processes, templates and operating models.
Conduct a training needs analysis and develop a comprehensive training plan.
Coordinate the creation and delivery of training material.
Align and embed new roles or competencies into existing job profiles where required.
Assess capacity impacts on support teams and recommend mitigation strategies.
Provide ad hoc change management support across the Group Finance Enablement team for BAU/operational change.
Develop and maintain change management tools and templates.
Facilitate workshops and change readiness assessments across impacted teams.
Monitor and report on change adoption metrics and stakeholder feedback.
Identify and manage change risks and issues, escalating where necessary.
Support leadership in reinforcing change through coaching and communication.
Ensure alignment of change activities with overall organisation and PMO governance and timelines.
Requirements
Proven experience in change management for process and system implementations.
Strong understanding of change management methodologies (e.g., Prosci, ADKAR, Kotter).
Experience in organisational design is advantageous.
Excellent stakeholder engagement and communication skills.
Ability to manage multiple workstreams in a complex, matrixed environment.