With approximately 30 000 students, the Durban University of Technology (DUT) is the first choice for higher education in KwaZulu-Natal (KZN). It is located in the beautiful cities of Durban and Pietermaritzburg (PMB). As a University of Technology, it prioritizes the quality of teaching and learning by ensuring its academic staff possess the highest possibl...
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An NQF level 9 qualification in Information Technology/Computer Science/ Engineering
Ten (10) years ICT management experience of which 5 years at a senior management level
Proven track record in ICTS service, support and infrastructure management in a medium - large organization
Proven leadership of successful digital transformation projects
Ten (10) years’ experience across the ICTS value chain
Preferred Qualification: A relevant NQF level 10 qualification
Key Responsibilities:
Analyse the DUT strategy and roadmap to determine the future trends, strategic direction and legal implications
Define & maintain the currency and business relevance of the ICT strategy through participation in organizational strategic planning processes
Align ICT objectives and programs (infrastructure, process and systems enhancements) to enterprise objectives and priorities
Define and manage the ICT Service Delivery processes and resource these with adequate capacity
Lead digital transformation efforts across the entire organization
Set and implement digital strategy by working with cross-functional partners to transition from traditional to digital processes.
Maintain & Support business applications according to agreed SLA’s, governance standards and ICT strategy.
Maintain and Support Business Intelligence capability and service the business with appropriate management reporting solutions.
Ensure appropriate & adequate Infrastructure availability and capacity
Define ICT service management processes and ensure compliance to appropriate governance standards.
Define the objectives for ICTS in accordance with the ICTS strategy
Work closely with Human Capital Services to attract and retain top talent, and to build digital capabilities across the company
Analyse the business/project plan to determine the financial requirements
Manage on-going security monitoring of information systems including assessing information security risk through qualitative risk analysis on a regular basis, conducting functional and gap analyses to determine the extent to which key business areas and infrastructure comply with statutory and regulatory requirements, evaluating and recommending new information security technologies and countermeasures against threats to information or privacy, and developing security reports and dashboards
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