Chief Innovation & Technology Officer at Maskew Miller Learning

Key Responsibilities:

Technology Strategy and Innovation:

• Develop and execute a comprehensive technology strategy aligned with MML's overall business objectives.
• Stay up-to-date with industry trends, emerging technologies, and competitive landscape to drive innovation and identify opportunities for technological advancements.
• Lead the evaluation, selection, and implementation of technology solutions to support MML's product development, delivery, and operational processes.
• Foster a culture of innovation within the organisation by encouraging and supporting creative thinking, experimentation and lean innovation.

Tech Product Development and Management:

• Work closely with product teams to identify and assess technology-driven opportunities for new product development or enhancement of existing products.
• Generate input from customers and users to ensure product development aligns with customer, user and broader market needs.
• Collaborate with internal stakeholders, including content development teams, to ensure technology integration aligns with educational objectives and enhances the learning experience.
• Define product roadmaps, timelines, and resource requirements for technology-driven initiatives.
• Oversee the development, testing, and launch of technology-based products, ensuring high-quality deliverables.

Tech Product Go-to-Market

• Collaborate with marketing and sales teams to develop go-to-market strategies for technology-based products.
• Identify target markets and customer segments, and define the value proposition and positioning for each product.
• Work closely with the marketing team to create compelling product messaging and marketing materials that effectively communicate the benefits of technology-driven solutions to customers.
• Support the sales team in product demonstrations, customer presentations, and sales enablement activities.
• Monitor market trends and customer feedback to continuously refine and optimise go-to-market strategies and tactics.
• Ensure the successful launch and adoption of technology products by coordinating with internal stakeholders and managing cross-functional collaboration.

Operational Technology Implementation:    

• Identify operational areas where technology can streamline processes, improve efficiency, reduce costs and support innovation.
• Collaborate with internal and external IT teams to assess, select, and implement technology solutions that align with business needs and improve operational effectiveness.
• Provide guidance and support to ensure successful deployment and adoption of technology solutions across the organisation.
• Monitor and evaluate the performance and effectiveness of implemented technologies, making recommendations for enhancements or adjustments as needed.

Technology Team Leadership and Collaboration:

• Build and lead a high-performing technology team, fostering a culture of collaboration, accountability, curiosity and continuous learning.
• Provide strategic guidance, mentorship, and professional development opportunities to team members, enabling their growth and development.
• Collaborate with cross-functional teams, including marketing, sales, and operations, to ensure technology initiatives are aligned with business goals and integrated across departments.

Vendor Management and Partnerships:

• Establish and maintain strategic partnerships with technology vendors, start-ups, and educational institutions to leverage external expertise and resources.
• Negotiate contracts, manage vendor relationships, and evaluate the performance and value of third-party technology providers.

Educational Requirements  :

Education and Experience:

• Bachelor's degree in a field related to technology or business. A Master's degree is preferred. A qualification in education is a bonus.
• Proven experience in a senior leadership role driving technology innovation and strategy.
• Strong understanding of technology trends, including cloud computing, artificial intelligence, machine learning, data analytics, and mobile applications.
• Experience in prompt engineering is a bonus.
• Demonstrated experience in product development and management, preferably in the education or “edtech”
• A vision to utilise technology to scale educational solutions for global impact.
• Experience in implementing and managing technology solutions across various business functions.
• Excellent leadership and team management skills, with the ability to inspire and motivate cross-functional teams.
• Strong business acumen and the ability to align technology initiatives with organisational goals.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• You value diversity and understand the value of diversity in product development and are committed to creating an inclusive workplace environment.